Iomega drive not recognised

olifarm

Honorable
Mar 8, 2012
2
0
10,510
Hello,
We use an iomega hard drive plugged in via usb to our sony laptop once a month to run a back-up. This time when we plugged it in the drive wasn't recognised by the computer. Is there anything I can do? To my knowledge nothing has happened to the drive, apart from the fact that it might have got really cold. Can you help?
 

olifarm

Honorable
Mar 8, 2012
2
0
10,510
We tried all USB ports and not recognised in any of them, I have checked them all and there is no issue with the USB ports. The drive connects via USB and also plugs into the wall with a power supply, it does light up when we turn it on. It also clicks.