Iphone 6 plus black screen, Need help -Crashsafari may have broken it!!!!

[Oby1kenoby]

SO,,,, THIS IS URGENT!
I've sent this crashsafari thingy to me friend over wattsapp AS A JOKE THAT WOULD NOT BREAK IT!
It rebooted and fully makes sounds BUT NO DISPLAY, its purely black!

Home and power thing doesn't hard reset it!
plaese help or link me to help!

 

[Math Geek]

if it is jailbroken you can use a file explorer to seek out and then delete the offending app. otherwise you may just have to restore it in itunes to a fresh ios install. it's what i would do if it is not jailbroken to access the files on the phone

 

[Oby1kenoby]

Yhea, thats the thing......https://www.youtube.com/watch?v=v5SfkoGSmjQ
I found the link on crashsafari here. I dont believe its malware or jailbreak, it fully makes sounds and vibrations, but No display watsoever

 

[Math Geek]

a restore from itunes will wipe everything out and put it back as it was out of the box. restore the back-up and it'll be back to normal again.

 

[Oby1kenoby]

yhea, But its not my phone......It seemed harmless in the video, but I dont wanna Delete evry thing on my friends phone....
any way to boot force boot it??

 

[Math Geek]

not really. if it was jailbroken you would have some options but stock it is pretty secure to tampering (see the fbi trying to get into these phones and fighting with apple to help them)

if you back up the phone through itunes before the restore it will put back everything but his apps and music library. he'll only need to resync to his library to get it all back.

sorry that's all i know that will get it back running at this point. i don't know what that app does to the phone as a "prank" so not sure how to undo it.

 

[Oby1kenoby]

OMG! I HATE MY FRIENDS NOW!
So I've sent them this reboot link as a joke, and they told me I broke their phone,
5 hours later, ITS ALL A PRANK!
OMG!

 

[Oby1kenoby]

But thanks for all your help.

 

[Math Geek]

always fun when the "prank" backfires!!