IRQL Not Less Or Equal BSOD

[xoVague]

I keep getting this BSOD when playing Battlegrounds, usually happens when i'm not moving or touching the keyboard for a bit of time

I ran AIDA64 (FPU, CPU, System Memory, and Cache) for 7 hours with no issue whatsoever so I have no clue what can be causing this here's the event viewer details

Spoiler

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>5</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-08-15T05:42:33.315933200Z" />
<EventRecordID>4341</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Vague</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0x17fffe7fef8</Data>
<Data Name="BugcheckParameter2">0xff</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff80140bb6722</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
</EventData>
</Event>
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I also heres the link for the .DMP file for the BSOD

DMP File Of BSOD

 

[xoVague]

Can someone check my DMP file I'm not sure how to read them

 

[Colif]

I am not sure how to read them either but there are one or two people around that can decode the dumps, and if you wait a while they might show up. We all volunteers here so they might be busy

While you wait, can you download and run who crashed - it will give us a glimpse of the errors you getting and might help us solve them

Copy/paste summary in here and I see what I can do

 

[xoVague]

Once I get whocrashed does it pick up my last crash or do I have to simulate another one for it to work?

 

[Colif]

it will see all crashes up until the time you run it

 

[xoVague]

Okay I'm gonna be at work for next 8 hours once I get home I'll get the program and I'll post what I find, hopefully someone in the meantime can read the DMP to see what may be the cause

 

[gardenman]

hopefully someone in the meantime can read the DMP to see what may be the cause

Hi, I ran the dump file(s) through the debugger and got the following information: https://pastebin.com/W44EJz9f

File: 081417-4890-01.dmp (Tue Aug 15 01:41:42 2017)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)] {17fffe7fef8, ff, 0, fffff80140bb6722}
Probably caused by: ntkrnlmp.exe (Process: System)

Tip: Providing more than 1 minidump can be useful. Each crash creates a minidump. Crashes can be caused by different things. You might have 1 video driver crash and 5 wifi card crashes. If you only upload the dump file when the video driver crashed, then we won't see the wifi card crashes. A good number is between 5 and 10 of your latest dumps. We don't need more. Feel free to ZIP them up.

I can't help you with this. Wait for someone else to reply. Good luck.

 

[xoVague]

So you need more DMP files? Or we're you not able to find anything?

 

[gardenman]

I was able to find some good info that may help Colif help you out. More dump files are better as each dump file can point directly to a driver that is causing the problem. So wait until you have 3 to 5 more dumps and upload all of those and I'll look through those too. Wait for Colif to reply.

 

[xoVague]

Sounds good I'll post when I have them

 

[xoVague]

I was able to find some good info that may help Colif help you out. More dump files are better as each dump file can point directly to a driver that is causing the problem. So wait until you have 3 to 5 more dumps and upload all of those and I'll look through those too. Wait for Colif to reply.

for some reason it's not doing it of course because now that I want it to, but I have this one that happened last night as well

https://www.dropbox.com/s/2smtkp4nsxn1489/081417-4906-01.dmp?dl=0

 

[gardenman]

Hi, no crashes is a good thing. The dump file you uploaded is pretty much the same crash as above:

File: 081417-4906-01.dmp (Tue Aug 15 00:43:51 2017)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)] {17fffe7fef8, ff, 40, fffff8001282b722}
Probably caused by: ntkrnlmp.exe (Process: System)

I have noticed that you have this driver listed in the dump file:

Image path: \??\C:\Program Files (x86)\NZXT\CAM\CAM_V3.sys
Timestamp : Sat Jul 26 2008

Read this page: http://www.carrona.org/drivers/driver.php?id=CAM_V3.sys

Wait for Colif to reply.

 

[xoVague]

The cam software is what I use to control my Kraken X62 water cooler I've never had a issue with this cam and bsod

 

[xoVague]

Hi, no crashes is a good thing. The dump file you uploaded is pretty much the same crash as above:

File: 081417-4906-01.dmp (Tue Aug 15 00:43:51 2017)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)] {17fffe7fef8, ff, 40, fffff8001282b722}
Probably caused by: ntkrnlmp.exe (Process: System)

I have noticed that you have this driver listed in the dump file:

Image path: \??\C:\Program Files (x86)\NZXT\CAM\CAM_V3.sys
Timestamp : Sat Jul 26 2008

Read this page: http://www.carrona.org/drivers/driver.php?id=CAM_V3.sys

Wait for Colif to reply.

just got this BSOD just now while playing

https://www.dropbox.com/s/yt97ih6qwz6dtw6/081517-4875-01.dmp?dl=0

 

[xoVague]

it will see all crashes up until the time you run it

On Tue 8/15/2017 8:14:23 PM your computer crashed
crash dump file: C:\Windows\Minidump\081517-4875-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
Bugcheck code: 0x1E (0xFFFFFFFFC000001D, 0xFFFFF8002F299B82, 0xFFFFBC0094C0CD80, 0x1)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

[Colif]

in the first dump file, it also mentions

asIO.sys (Dated Wed Aug 22 2012) - Asus Input Output driver, this is used by Asus motherboard utilities to track temp stats or can be fans. Remove if you have these installed: Asus GPU Tweak, Asus AI Suite or Asus PC Probe 2
AsUpIO.sys (Dated Mon Aug 2 2010) - Asus Update Input Output Driver. This is likely part of AI Suite?

Remove both of those as they 5 years old and not win 10 drivers

CAM_V3.sys (dated Sat Jul 26 2008) - Kraken X62 water cooler... curious there is no driver downloads for it on NZXT web site.

do you have latest version of cam? https://camwebapp.com/

its possible the cam and Asus software are conflicting. They both do similar things.

 

[xoVague]

in the first dump file, it also mentions

asIO.sys (Dated Wed Aug 22 2012) - Asus Input Output driver, this is used by Asus motherboard utilities to track temp stats or can be fans. Remove if you have these installed: Asus GPU Tweak, Asus AI Suite or Asus PC Probe 2
AsUpIO.sys (Dated Mon Aug 2 2010) - Asus Update Input Output Driver. This is likely part of AI Suite?

Remove both of those as they 5 years old and not win 10 drivers

CAM_V3.sys (dated Sat Jul 26 2008) - Kraken X62 water cooler... curious there is no driver downloads for it on NZXT web site.

do you have latest version of cam? https://camwebapp.com/

its possible the cam and Asus software are conflicting. They both do similar things.

the suites and all that are gone the only traces of them left is in the program files

*Update* Just finished deleting and stopping services to all left over Asus Suite files