IRQL_NOT_LESS_OR_EQUAL - BSOD ntoskrnl.exe

dude.mb6

Prominent
Jan 30, 2018
3
0
510
Hello guys, first of all I want to say that I already saw the numerous posts about the same BSOD, but none of them were of any help for me.

So I have this blue screen that happens when I'm playing something or streaming a game. It happened playing AC Origins, RL, PUBG so far. And with Radeon ReLive and OBS running.

Minidump file: https://drive.google.com/file/d/1NH_-RDK4McLqpMel_g0FDx4AmZVq75Y9/view?usp=sharing

Here is what WhoCrashed says:

https://puu.sh/zdn3G/fd215a2ee0.png

On Tue 30/1/2018 22:36:20 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\013018-12421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1756E0)
Bugcheck code: 0xA (0xFFFFF804FB88C080, 0x2, 0x0, 0xFFFFF8036D7277E5)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Tue 30/1/2018 22:36:20 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!setjmpex+0x94E9)
Bugcheck code: 0xA (0xFFFFF804FB88C080, 0x2, 0x0, 0xFFFFF8036D7277E5)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Here is info from BlueScreenViewer:

https://puu.sh/zdmSa/40b4ca1f93.png
https://puu.sh/zdmTi/e11fe912f8.png

Any help would be apreciated. Thanks!
 
Solution
This problem is most likely caused by your bios needing updating, if that does not work make sure your ram is able to handle the games you are playing, try using memtest.

Make sure all your drivers are up to date, bit defender could be causing the problem but it is unliklely.
This problem is most likely caused by your bios needing updating, if that does not work make sure your ram is able to handle the games you are playing, try using memtest.

Make sure all your drivers are up to date, bit defender could be causing the problem but it is unliklely.
 
Solution
Ok I just updated the BIOS (didn't now there was a new update). The motherboard is a Gigabyte z270x Designare. About the RAM, I have 16 gigs so I think the problem is not there, my PC can handle games very well. Althought I will do the memtest just to be sure.
 
After that update and moving the SATA cable back to where it always was (I did some cable management before this) I didn't have any BSOD so far. I've been playing and streaming and no issues.