IRQL_NOT_LESS_OR_EQUAL Error while playing a game

[AndrewAlmand]

Nothing too intense game wise but its been crashing a lot. At first I thought it was an overheating issue but this last crash gave me the BSoD and remember I got these IRQL messages a lot a while back. I'm adding a link to my minidump, memory.dmp and my dxdiag. I have no clue how to read the dmp files but I can navigate my way around a pc so if anyone can interpret them and let me know if the issue is that would be greatly appreciated.

https://drive.google.com/open?id=0B59_fgvpuql2b2VtMzRGclpKaUU

 

[Colif]

IRQ errors are generally driver related. So visit motherboard makers web site and make sure you have latest win 10 drivers for your board. Also check drivers for graphics card (though these normally don't create this error), and USB devices.

 

[AndrewAlmand]

So i found my drivers on the ASUS website. Downloaded and installed Hoftix, Audio, Lan and Utilities. Everything except for BIOS, It gave me a CAP file which I've never seen and couldn't open and after reading this post http://www.tomshardware.com/answers/id-1686196/update-bios-driver-cap-file-format.html I'm not sure I should install this one right away? Is updating the BIOS really as hazardous as that person suggest?

 

[Colif]

Don't worry about doing the BIOS unless you keep getting errors. BIOS updates can damage motherboard if you put wrong one on - it doesn't match motherboard - but generally they are fairly safe now. They can brick motherboard so only do it if you have to, but they have become much safer in recent years

 

[johnbl]

well, the usb device that is having problems is a usb video device.
you will have a better idea what it is. a BIOS update might fix it, or a driver update for the device itself.
I think it is getting a error and overwriting system memory causing your crash.
i think it is a old device that really does not know how to do low power states correctly. you might be able to find the device in device manager and turn off its power management functions so it never tries to sleep or go into a low power state.
Better if you can get a fixed BIOS and driver.
------------
i will take a look at the memory.dmp file also, it will have better info
the memory dump seems to indicate you have some sort of usb video device on your system and it is being sent invalid requests.
I would look for a current driver update for the device (if the BIOS update does not fix the problem)
Or if the video device (webcam) is built into your system, I would disable it in BIOS until I got a proper driver for it)

-------
apply the BIOS update and the audio update for your motherboard:
https://www.asus.com/us/Motherboards/M5A97_LE_R20/HelpDesk_Download/

I think you are hitting a BIOS bug in the USB system(most likly fixed in the bios update)
or there is a bug in this driver:
\SystemRoot\system32\DRIVERS\LGSHidFilt.Sys Thu May 30 08:16:33 2013
logitech keyboard or mouse driver:
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys


machine info:
BIOS Version 2103
BIOS Starting Address Segment f000
BIOS Release Date 11/06/2013

Manufacturer ASUSTeK COMPUTER INC.
Product M5A97 LE R2.0
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 4000MHz
Current Speed 4000MHz
memory F3-10666CL9-8GBXL running at 1066Mhz (slower than rated)

 

[AndrewAlmand]

The video device is probably this fairly old webcam I borrowed from my dad for an online class I'm taking. I updated all motherboard files except for bios, unplugged the webcam(because I do get a weird start up error sometimes, something about too many USB devices and it will restart again) and disabled my second monitor. I was able to play for like 3+ hours the other night with no issues, I'm the worse at trouble shooting I do like 3-5 things at a time haha.

Whats that you said about the "memory F3...(slower than rated)"? Is that something I should look into?

 

[Colif]

Damn google, now is this it or is this one that has exact same code except an S on end of the code...

Only other one I found that doesn't have S is same speed. 1066/1333. So you running them slower than their max, I would guess the higher speed is an XMP setting. Its something you can change in BIOS normally. ON some motherboards it also overclocks the CPU though I am not sure on AMD boards.

http://www.gskill.com/en/product/f3-10666cl9s-8gbxl

 

[johnbl]

when you remove a USB device the driver for the device is not removed, it just becomes hidden in the device list.
you can make device manager show hidden devices by a registry setting or somewhere in the user interface.

you will want to remove the device driver and package from the driver store.
https://technet.microsoft.com/en-us/library/cc730875(v=ws.11).aspx

or it could still be hidden, and modifying USB packets that were not indented for that driver.
(it is supposed to only use its own packet and pass the others to the next usb device in the chain, some old driver discard packets that are not theirs. It work only if they are the last driver in the chain (first driver installed) if not the driver that was expecting the packet will have problems or not respond)

The video device is probably this fairly old webcam I borrowed from my dad for an online class I'm taking. I updated all motherboard files except for bios, unplugged the webcam(because I do get a weird start up error sometimes, something about too many USB devices and it will restart again) and disabled my second monitor. I was able to play for like 3+ hours the other night with no issues, I'm the worse at trouble shooting I do like 3-5 things at a time haha.

Whats that you said about the "memory F3...(slower than rated)"? Is that something I should look into?

 

[AndrewAlmand]

You have all been extremely helpful, I am now playing any game for any time period without crashing. Much appreciated.