Question Is 350 euro a good price for replacing my faulty z390 motherboard

Feb 14, 2024
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This is my first time posting here so I hope I'm doing this correctly.

Basically my pc was broken for a while the problem specifically was turning off after a few minutes of being on and slowly getting slower and slower. I expected it to be a cooling problem since there's also a really loud sound coming from the cooling fan attached to the liquid cooling. I ended up giving it to a shop which seemed very good from reviews and first impressions. I received a call now after around a week saying the motherboard Is faulty and will cost 350 to repair. I thought this was insane. I have the z390 so maybe if they're replacing it with the same one it could be costly but they even said they're replacing it with a smaller motherboard. An a310 or h310? Didn't hear then fully so not sure but from what I've found online this one is 60 euro. The price breakdown he told me is 120 for the mother board and then the working costs whatever its called and then also a windows license? I have one right now but they're saying I need to pay for a new one because they're replacing the motherboard. Total 350.

Any help is appreciated I just want to understand this price. I think 350 is pretty crazy for just replacing the mother board so yeah.

Thank you!
 
They said Windows license, cause when replacing the motherboard, Windows should ask for the license again (to prevent piracy). I think there should be no issue using your previous Windows license key to activate it if it asks for it again.

They're probably trying to add extra costs.
 
Pay them their work rate and collect the system. Shouldn't be too hard to track down a Z390 board. But punkncat is correct, it might be easier to sell your CPU and just upgrade the motherboard and CPU.

Or you can provide the motherboard for them to use and avoid getting a terrible one.
 
Yes, and when you get it back assuming that the AIO is the same age as the motherboard, replace it with an inexpensive air cooler with modern bracket/mounting set included (in case you upgrade) and see if this "motherboard issue" doesn't go away.
 
They said Windows license, cause when replacing the motherboard, Windows should ask for the license again (to prevent piracy). I think there should be no issue using your previous Windows license key to activate it if it asks for it again.

They're probably trying to add extra costs.

Pay them their work rate and collect the system. Shouldn't be too hard to track down a Z390 board. But punkncat is correct, it might be easier to sell your CPU and just upgrade the motherboard and CPU.

Or you can provide the motherboard for them to use and avoid getting a terrible one.
Thank you so much for helping. I know a good amount about computers but not much about building them. If I tell them I can provide the motherboard (z390) and take away the windows costs and they still charge a high price would it be very hard to replace it myself. I don't have much experience with building computers but if I were to research and try learn would that be difficult or is it fully possible.

Maybe the same with the noise coming from the cooling fan. If I could replace that myself it would be alot easier. I'm only afraid because it was a very expensive computer (when I got it). its also prebuilt (ibuypower) if that changes anything.

I really just want to trust the company and hope they fix it. They also give warranty so if it doesn't work within a few months u can get it repaired again for free. I just don't want to be spending insane amounts of money for something that could be done so much easier.

What would you advise me to do.

If that isn't too hard to replace myself I could replace the motherboard plus AIO for alot less than the price they're giving me for just the motherboard. So that seems ideal.

Hope I didn't type too much sorry thanks for the help!
 
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It is not difficult to learn, there are full video tutorials out there. Swapping a motherboard does take a while since everything connects to it, as a novice you can expect perhaps several hours to a whole day if you have to look up each step.

CPU coolers are also somewhat straightforward. Removing an AIO is about 8-12 screws. Putting in a new one is a little more complicated if you have never done it. Installing an air cooler is quite simple by comparison.

I've not sat through and watched these, but I more or less trust these sources:

View: https://www.youtube.com/watch?v=BL4DCEp7blY


https://www.youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6