Is it just a bad HDD? TOSHIBA DT01ACA050 500GB 7200 RPM 32MB Cache SATA 6.0Gb/s 3.5

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k400123

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Aug 14, 2017
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Hi

So I got this disk new few months ago and it's already causing me trouble I think.

I'm just wondering if this hdtune report says something I don't understand.

RWtVajy.png


It looks as it's performing way worse than it should have. I had multiple BSODs running apps. and games from this drive. No other issues on the PC but sometimes when I run apps. or games specifically from this drive my PC slows down until I can't move the cursor, all sounds get robotic and eventually BSOD pops up.

Also when that happens I have to pull the power cable out as one of the drives (most likely this one) stays in 100% use while booting even after restart and it prevents booting past the first BIOS sequence (press DEL to enter setup) because the drive is still in full use for some reason. If I gave it time it would eventually boot but it would take like 2 hours with the HDD light full all the time. The SATA light on the MOBO is full during the boot and it won't go past the first sequence because of it unless I cut the power.. Once I pull the cable out the HDD light is back to normal and it's booting okay.

I tried changing SATA ports it didn't help

Also this is not the main disk, windows is on my SSD and this disk is mostly used for games, data and multimedia storage


Thanks in advance.


PSU: Thermaltake Litepower 650W LT-650P
CPU: i7-3770
Mobo:Maximus IV Extreme-Z
GPU: MSI Gaming GeForce GTX 970
RAM: Transcend 2x8GB
SDD: Kingston HyperX 3K 240GB
 
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Yes I have checked it and everything seemed normal as far as I understand.

HQBbltx.png


I just don't understand why the whole PC suddenly slows down until everything stops and BSOD pops up when I run thing off of this drive. Not always but recently started happening. It's plugged into SATA2 port with a black cable I don't know if I should maybe change the port or something.
 
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You do have an elevated UltraDMA CRC Error Count. That indicates that several hundred times over the life of the drive there has been corrupted packets between the drive and the system. It might be caused by drive issue, cable issue, or motherboard controller issue... so it doesn't really narrow down your options. What that error count does *not* tell you is when those errors occurred. So it's entirely possible they happened ages ago and everything has been fine since. What's concerning is if you see that error count rising regularly - that's indicative of an ongoing problem.

Couple of things you can try:
- make a note of that error count (379) and then kick off an intensive IO task on the drive like a low-level error check or defrag. Once it's done, look at the error count again. If it has gone up then you have a drive <-> host communication issue.
- Swap the SATA Cable with your SSD.
- Your motherboard has a Marvel SATA Controller which provides an additional 2xSATA ports on top of the 6xSATA ports that are incorporated into the Intel chipset. Usually you'd use the Intel ports wherever possible. Try swapping the drive to the alternative controller (so if it's on the Marvel, switch it to the Intel and vice-versa). The BIOS should tell you which drives are connected to which controllers - although 95% of the time the Marvel ports will be the highest numbers (i.e. Intel ports SATA0 -> SATA5, Marvel SATA6 & SATA 7).
 
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You do have an elevated UltraDMA CRC Error Count. That indicates that several hundred times over the life of the drive there has been corrupted packets between the drive and the system. It might be caused by drive issue, cable issue, or motherboard controller issue... so it doesn't really narrow down your options. What that error count does *not* tell you is when those errors occurred. So it's entirely possible they happened ages ago and everything has been fine since. What's concerning is if you see that error count rising regularly - that's indicative of an ongoing problem.

Couple of things you can try:
- make a note of that error count (379) and then kick off an intensive IO task on the drive like a low-level error check or defrag. Once it's done, look at the error count again. If it has gone up then you have a drive <-> host communication issue.
- Swap the SATA Cable with your SSD.
- Your motherboard has a Marvel SATA Controller which provides an additional 2xSATA ports on top of the 6xSATA ports that are incorporated into the Intel chipset. Usually you'd use the Intel ports wherever possible. Try swapping the drive to the alternative controller (so if it's on the Marvel, switch it to the Intel and vice-versa). The BIOS should tell you which drives are connected to which controllers - although 95% of the time the Marvel ports will be the highest numbers (i.e. Intel ports SATA0 -> SATA5, Marvel SATA6 & SATA 7).
Click to expand...

Swapped cables with the ssd before I even read this it kinda fixed it. It works now. Not sure if it's the mobo or the drive. I can use it finally without BSOD but it looks like there's something wrong with it still. It's super slow. Benchmark tests above.

Also I don't use Marvels ports I got the SSD on the Intel and 2 HHDs on SATA2

379 noted will run the tests and post the results back.
 
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