Is it ok to send my laptop to Lenovo without backing up the data?

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Gamesquid17

Gamesquid17

Commendable
Sep 26, 2016
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On the paper it says that I must backup the data if they have to fix the laptop but the only thing wrong with mine is a broken charger port so i'm wondering if it's ok to send it without doing that.
 
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Hellfire13
never ever do that...u may never know whos going to access it, and wat they might copy from ur storage...wat parts they need to change...etc...
its always better and safer to backup the data and wipe ur device clean before sending it out for service...
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never ever do that...u may never know whos going to access it, and wat they might copy from ur storage...wat parts they need to change...etc...
its always better and safer to backup the data and wipe ur device clean before sending it out for service...
 
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Solution
Not only would you be risking the security of your data, but you simply might not get it back anyway.
They are responsible for the hardware, they may even wipe the device if they see fit.
Or, if they just want to send you a completely different laptop back.

Always back up your data before any RMAs.
 
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If it's a Thinkpad and you're getting it serviced under warranty, you can take it to a local authorized repair center instead of shipping it back to Lenovo. Just explain that the laptop is critical to your business and you can't be without it for more than a day (very common for Thinkpads). I did that when my TP developed a flaky screen. They shipped the replacement screen and paperwork to me, I took it to a repair store a few miles away, waited an hour while they fixed it, and took the fixed laptop home in time for dinner.

I don't know what Lenovo's warranty repair policy is for their non-Thinkpad laptops. But it's probably worth trying.

https://support.lenovo.com/us/en/serviceprovider

For simple repairs, they can send the part to you and you mail the defective part back in the same box. I did that with a flaky keyboard. Swapped it myself, instead of having to ship the laptop back to them.
 
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Here's the big problem with your question: not only should you be backing up your data before sending in your laptop, you should be backing up your data when you're *not* sending in your laptop. Backing up your data is a basic part of maintaining a computer, comparable to changing the air filter in your furnace or the oil in your car.

Too often, people show up here after their hard drive dies horribly wondering if we can help them recover their important data. And we have to either tell them to spend >$1000 for a data recovery or nope. Don't be one of those people!
 
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gud point...
 
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Thanks for your help. I'll look through it right after the computer scans my hard drive for any error and fixes it but I have 1 more question, does that mean all my internet data if so how do I get rid of it?

 
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Unfortunately I can't do that because my laptop is dead and I have no way to charge it since the charger port is broken.

 
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i think, the login info. usually gets stored in a temp. file and ur browser account which is drawn from a cloud server...if during ur last browsing session, ur browser account remained logged in, then it can be re accessed from the same pc when its port is fixed...that is if ur windows account is not password protected...
what u can do is login to ur browser from another pc and change the browser account password temporarily...
 
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Could I just delete the Google Chrome folder in the appdata folder to delete the data?
 
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I had just deleted appdata from the drive.
 
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