[SOLVED] Is my brand new RTX 2080 defective?

[Nicklas]

So....

I dont play very many games, but I have played alot of PUBG, and in that game I get alot of microstutters sometimes, but I figured its the optimization that made it such.

But now, JUST got myself BF V, and have the very latest drivers, and it stutters there too sometimes

Good examples is in cinematic cutscenes, I can without doubt see the whole screen stutter now and then

And also, did the UFO test and it warns me for stutters there too

WTF?

How can I troubleshoot this correctly&determine if its a faulty GPU?

<Moderator edit for language>

 

[jojesa]

A couple of friends have similar issues and it was only happening with either the RTX 2080 or RTX 2080 Ti.
Aftter hours with customer support, they returned them and the replacements they got (after 2 weeks) had the same issue.
So they went back to the GTX 1080.
It might be drivers are still not ready for these GPUs.
The RTX 2070 did not have the issue...

 

[Nicklas]

Thats... Alarming

I guess I was stupid to buy it so soon

I had a 980Ti before, and felt to upgrade since I could not run very very high settings anymore

And my TV connected to HDMI gave very much stutter, and now with my new GPU it gives no stutter for my TV anymore

But instead in games...ffs

<Moderator edit for language>

 

[Darkbreeze]

First, I would absolutely make sure you have the latest bios version installed.

Next, do a clean install of the GPU card drivers using the DDU and the latest Nvidia drivers. Do NOT use the Nvidia utility. Use the Display driver uninstaller by Wagnard tools.

Finally, I've worked three threads this week with similar problems as yours and a clean install of the Windows operating system solved two of them. A bios update solved the other one and then there were three others that are unresolved and will probably require RMA even though these board partners are insisting there is nothing wrong with the cards in general. GamersNexxus seems to disagree, although they are primarily focusing on the ti models, I'm sure the non-ti models have the same issues.

I also agree that the platform is immature and drivers are probably a part of what is going on. Both for OTHER hardware causing conflicts AND for the actual GPU card drivers.

 

[Nicklas]

Yeee... Clean install of Windows is not planned in near future, its such a huge hassle to get everything back to normal

But I got the latest BIOS drivers, and just did the DDU install, no difference sadly

 

[Darkbreeze]

A clean install of Windows is probably your best shot. Aside from that, it might simply be a waiting game for driver and platform support to catch up. In game support is probably a factor as well.

 

[Gam3r01]

Reminder to keep the language family friendly please.

 

[Nicklas]

A clean install of Windows is probably your best shot. Aside from that, it might simply be a waiting game for driver and platform support to catch up. In game support is probably a factor as well.

It kinda shouldnt, since BF V is the biggest talk for RTX graphics cards, and a few days ago new drivers came out just for BF V...

But, I guess I will need to start looking at clean install of Windows sooner or later.

 

[Darkbreeze]

Updated drivers come out all the time, for years and years, that have not improved things or even actually made them worse for some people depending on what SPECIFIC hardware they have and whether or not it's all agreeable to each other. Drivers that work well in one system might not in another with different hardware. Or on a different version of Windows. Or on the same version of Windows that has a different BUILD number.

There are any number of reasons why a driver might not work well, not least of which is if there have ever been other graphics cards installed on that copy of Windows whether they were from the same manufacturer or were out of the other camp. If you've had an AMD card installed in the past AND an Nvidia card, you should run the DDU once for BOTH types of cards, choosing AMD one time and then Nvidia the next, in the DDU. THEN install the latest available driver package.

Even then, sometimes the registry is simply too full of cruft and needs to be completely rebuilt through a new installation. Again, it might NOT be Windows, but it is always worth a try and often DOES fix the problem. At the least, you can then ignore that as being the potential problem and work on other solutions.

What is the EXACT model number of your power supply? What is the exact model number of your motherboard? What is your case model and how many case fans are installed? Have you checked the temps using HWinfo to see whether or not the CPU or GPU card are exceeding the recommended temps? What are your maximum temps under a full load running Prime95 version 26.6 for the CPU or Heaven benchmark/Furmark for the GPU card?

 

[drivinfast247]

What brand card? What are temps while gaming? Did you install the latest driver released 2 days ago?

 

[smorizio]

also check to see if the aib partners have dropped any new firmware updates for your gpu. may want to email there support to see if there any firmware updates.