Is my CPU Cooler Too Tall for My Motherboard?

[reskov]

Hello, I just had a quick question concerning the CPU Cooler I just bought. The problem is that the four screws that are supposed to line up with the standoffs are too high to reach all four of them.

https://gyazo.com/b4870f0fa4ebd3d38e313ab8ba8e6b1a

I managed to get two screws into the motherboard, but I couldn't get the other two in because they would lift up.

https://gyazo.com/e8d120d8079adcdb20f95ece0c0f0c72

I'm new to PC building so I usually post questions like these on here to get a possible solution.

Specs:

CPU Cooler: Cooler Master - Hyper 212 EVO

Motherboard: ASRock - Z370 Killer SLI/ac ATX LGA1151

CPU: Intel - Core i5-8600K 3.6 GHz

 

[Darkbreeze]

Are you tightening down one side completely before moving to the other side? You should only screw one side in a few threads, and then move to the other one. If the backplate you are trying to attach the cooler to did not come with the cooler, then it might be the wrong type for the cooler you are trying to install.

Something is definitely not right as you should be able to easily start all four corners unless you are fully screwing in one side before trying to get the other side started.

You may also be using the wrong adapters. That cooler comes with adapters for both AMD and Intel, and you may not be using the correct backplate or hardware.

http://www.tomshardware.com/faq/id-2520482/solving-temperature-issues-hyper-212-evo.html

 

[reskov]

Are you tightening down one side completely before moving to the other side? You should only screw one side in a few threads, and then move to the other one. If the backplate you are trying to attach the cooler to did not come with the cooler, then it might be the wrong type for the cooler you are trying to install.

Something is definitely not right as you should be able to easily start all four corners unless you are fully screwing in one side before trying to get the other side started.

You may also be using the wrong adapters. That cooler comes with adapters for both AMD and Intel, and you may not be using the correct backplate or hardware.



http://www.tomshardware.com/faq/id-2520482/solving-temperature-issues-hyper-212-evo.html

Do you mind showing me what the "adapters" look like? I'm just a bit confused by what you mean. Also, the backplate I'm using for the standoffs came with the cooler.

 

[Darkbreeze]

That cooler comes with multiple backplates. One or more will be for Intel platforms. One or more will be for AMD platforms. I haven't bought a 212 EVO in a while, so they may come with more than two now. Make sure the one you are using is FOR the Intel LGA 1150 and 1151 platform, and not for AM3 or AM4 AMD platforms.

I would take it all back apart, watch the following video, and try again. Either you are using the wrong backplate or doing something else wrong.

https://www.youtube.com/watch?v=XLlrqzwxJig