G
Guest
Guest
Its a Western Digital My book 4tb hard drive. I've had it for about 2 years with light use. When I plug it in I can browse and see the files on it. But when i try to copy or move files after 5 seconds the transfer speed will drop to 0 and the entire thing freezes.
Heres what I tried:
- Tried plugging it in to another usb port. Same results.
- Tried using a different usb cable and powersupply. Same results.
- Tried plugging a different hard drive to make sure it wasn't my usb ports or computer. Other things work fine.
I ran the test using Western Digital Lifeguard and came with this result:
Firmware Number: 1050
Capacity: 4000.75 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 3 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 3!
Test Option: EXTENDED TEST
Model Number: WD My Book 1230
Unit Serial Number: WCC4E1172048
Firmware Number: 1050
Capacity: 4000.75 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 08-
Test Time: 22:06:32, January 18, 2016
Looking at S.M.A.R.T there is a problem with raw read error rate. Not sure how to interrupter these numbers.
ID = 1
Value = 75
Threshold = 51
Worst = 1
Warranty = 1
What other test should I run? Is there anyway to get my data off of this drive safely if I can't fix the drive?
Heres what I tried:
- Tried plugging it in to another usb port. Same results.
- Tried using a different usb cable and powersupply. Same results.
- Tried plugging a different hard drive to make sure it wasn't my usb ports or computer. Other things work fine.
I ran the test using Western Digital Lifeguard and came with this result:
Firmware Number: 1050
Capacity: 4000.75 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 3 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 3!
Test Option: EXTENDED TEST
Model Number: WD My Book 1230
Unit Serial Number: WCC4E1172048
Firmware Number: 1050
Capacity: 4000.75 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 08-
Test Time: 22:06:32, January 18, 2016
Looking at S.M.A.R.T there is a problem with raw read error rate. Not sure how to interrupter these numbers.
ID = 1
Value = 75
Threshold = 51
Worst = 1
Warranty = 1
What other test should I run? Is there anyway to get my data off of this drive safely if I can't fix the drive?