Is my external Hard drive salvagable?

G

Guest

Guest
Its a Western Digital My book 4tb hard drive. I've had it for about 2 years with light use. When I plug it in I can browse and see the files on it. But when i try to copy or move files after 5 seconds the transfer speed will drop to 0 and the entire thing freezes.

Heres what I tried:
- Tried plugging it in to another usb port. Same results.
- Tried using a different usb cable and powersupply. Same results.
- Tried plugging a different hard drive to make sure it wasn't my usb ports or computer. Other things work fine.

I ran the test using Western Digital Lifeguard and came with this result:
Firmware Number: 1050
Capacity: 4000.75 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 3 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 3!

Test Option: EXTENDED TEST
Model Number: WD My Book 1230
Unit Serial Number: WCC4E1172048
Firmware Number: 1050
Capacity: 4000.75 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 08-
Test Time: 22:06:32, January 18, 2016

Looking at S.M.A.R.T there is a problem with raw read error rate. Not sure how to interrupter these numbers.

ID = 1
Value = 75
Threshold = 51
Worst = 1
Warranty = 1

What other test should I run? Is there anyway to get my data off of this drive safely if I can't fix the drive?
 

R_1

Expert
Ambassador
you'll want to remove the drive and test directly to the PC at this point. there are videos of how to open the mybook series YT. if it is indeed dead you can salvage the enclosure and put a new drive in it and contiunue to use the enclosure. if the drive is good when tested in the PC then the enclosure may be failing.
 
G

Guest

Guest


I've read that the hard drive is hardware encrpted when you take the drives out. :??:
http://www.tomshardware.com/answers/id-1865921/book-remove-hdd-put-computer.html
https://community.wd.com/t/mybook-essential-and-encryption/3826

As long as I get my data I don't care for the drive.