Question Is my gpu dead?

[YousefXPlayz]

Hello,
Last night i was playing fifa 18 and the laptop turned off immediately after couple of matches and then i opened it and continued playing then the next day i found that my laptop gpu is not found on device manager and when i download a driver it says hardware not found or similar things to that
I have a z51-70 laptop
My gpu i: Amd r9 m375
Please say it's not dead 😥
And i tried to setup a clean windows"old" version not too old it's windows 10
And the same
Sorry for my bad language

I "opened it" means that i turned it on to continue playing

Laptop specs
Cpu i7 5500u
Gpu amd r9 m375
Ram 8gb

And there is no beep or anything the laptop is working fine in everything but the gpu is not found on device manager and when i trie to setup a new driver it says no hardware found or something similar to this-> "no hardware found"

 

[Metal Messiah.]

And there is no beep or anything the laptop is working fine in everything but the gpu is not found on device manager and when i trie to setup a new driver it says no hardware found or something similar to this-> "no hardware found"

Does is also say CODE 43 ERROR as well ?? Post a screen of the DEVICE MANAGER. Check the BIOS settings as well.

 

[Fix_that_Glitch]

When you click on display adapter what shows there?

 

[YousefXPlayz]

Does is also say CODE 43 ERROR as well ?? Post a screen of the DEVICE MANAGER. Check the BIOS settings as well.

No it doesn't
In device manager it shows only the intel gpu in display adapters section

 

[YousefXPlayz]

When you click on display adapter what shows there?

It shows only the intel gpu in the display adapters section

 

[Fix_that_Glitch]

Ok as Metal Messiah says go into your bios and see if you can find the gpu listed anywhere in onboard devices.

 

[mehmetfh16]

It shows only the intel gpu in the display adapters section

In the Device Manager window, click View on the Menu Bar and select Show hidden devices in the list. And when you see your GPU, right click > features. and write here the code.

 

[YousefXPlayz]

In the Device Manager window, click View on the Menu Bar and select Show hidden devices in the list. And when you see your GPU, right click > features. and write here the code.

https://prnt.sc/oo51pd this pic is after I presed [Show hidden devices] button
nothing is there only the intel gpu

 

[YousefXPlayz]

Ok as Metal Messiah says go into your bios and see if you can find the gpu listed anywhere in onboard devices.

Idk how to enter the bios in my laptop

 

[YousefXPlayz]

any help plz ? I'm really tired

 

[mehmetfh16]

Idk how to enter the bios in my laptop

fn+f2 to enter bios
fn+f9 ( load defaults) enter
fn+f10 ( save and exit) enter

 

[YousefXPlayz]

fn+f2 to enter bios
fn+f9 ( load defaults) enter
fn+f10 ( save and exit) enter

https://prnt.sc/oo5ic5

Screenshot

Captured with Lightshot

prnt.sc

https://prnt.sc/oo5inv

Screenshot

Captured with Lightshot

prnt.sc

https://prnt.sc/oo5igu


What should i do??

 

[YousefXPlayz]

fn+f2 to enter bios
fn+f9 ( load defaults) enter
fn+f10 ( save and exit) enter

I cant find anything related to system specs gpus there..

 

[mehmetfh16]

https://prnt.sc/oo5igu

Click confirugation menu and write here 'Graphic Device' values.

 

[YousefXPlayz]

Click confirugation menu and write here 'Graphic Device' values.

When i hover over it it says

Select graphic device.

[Switchable Graphics]
Select switchable graphics

[Uma graphic]
Select graphic device

http://prnt.sc/oo5o97

 

[mehmetfh16]

Select UMA graphics, save and exit. Restart laptop enter the BIOS and select Switchable Graphics, save exit.

 

[YousefXPlayz]

Select UMA graphics, save and exit. Restart laptop enter the BIOS and select Switchable Graphics, save exit.

I did all what u said
But same problem it only shows intel gpu in display adapters

 

[YousefXPlayz]

Any other helps i'm tired i just wanna play before school😢😢😥

 

[jslinger]

Hello,
Last night i was playing fifa 18 and the laptop turned off immediately after couple of matches and then i opened it and continued playing then the next day i found that my laptop gpu is not found on device manager and when i download a driver it says hardware not found or similar things to that
I have a z51-70 laptop
My gpu i: Amd r9 m375
Please say it's not dead 😥
And i tried to setup a clean windows"old" version not too old it's windows 10
And the same
Sorry for my bad language

I "opened it" means that i turned it on to continue playing

Laptop specs
Cpu i7 5500u
Gpu amd r9 m375
Ram 8gb

And there is no beep or anything the laptop is working fine in everything but the gpu is not found on device manager and when i trie to setup a new driver it says no hardware found or something similar to this-> "no hardware found"

try to reinstall the drivers. when installing drivers, it should detect the gpu. if it does not detect it, the gpu may be dead or not connected somehow.

 

[YousefXPlayz]

try to reinstall the drivers. when installing drivers, it should detect the gpu. if it does not detect it, the gpu may be dead or not connected somehow.

I installed a whole new windows
Should i open the laptop to see if there anything not connected or something?

 

[jslinger]

I installed a whole new windows
Should i open the laptop to see if there anything not connected or something?

Installing complete new windows isnt the greatest thing to do but you have to install the gpu drivers before it can detect it.

 

[YousefXPlayz]

I tried to do it but it says no hardware found

 

[YousefXPlayz]

Any other help?

 

[rgd1101]

hardware failed.

 

[YousefXPlayz]

hardware failed.

You mean that it's dead?😢