- Jan 17, 2022
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Hi all, I would like to ask for some help in pinpointing out which one is causing issues for my PC. I've been trying for days and no one has been able to help me. Here are my specs:
View: https://i.imgur.com/JCYSFAb.png
Basically I've been playing this video game called Genshin Impact for 2 years already without any issue but just 4 days ago, I started getting freezes on the game out of nowhere whereas the screen is frozen but the audio continues. I paid no attention to it and simply restart the game but as days went by, it started becoming a game crash with the logs saying d3d11.dll has caused an access violation and eventually seeing these weird graphical glitches on the home screen so I started searching for solutions to no avail. However, after playing other games that uses the Unity engine, I've observed that the problem also occurs in these games as well so I thought maybe Unity itself is the issue so I did a lot more searching.
I tried formatting my PC, reinstalling Genshin Impact, installing the DirectX that comes with it, updating my GPU, rollback my GPU, etc. but it yielded no results. I took a look at my SDDs found out they're okay too. I went ahead and ran that Heaven GPU Benchmark program and it gave a lot of glitchy flashes in my screen until my screen just turned pitch black with some glitchy squares and eventually the whole screen died with num lock frozen in keyboard even though I can still hear the audio playing.
Here is a video of Heaven's graphic glitches (artifacts?):
https://youtu.be/kthDlrZRpos
I also managed to crash some time in Heaven and got these errors:
Lastly, I found a certain reddit thread talking about underclocking their GPU and how it let them play Unity games. I would just like to mention I have no idea how to overclock or underclock so I haven't even touched those until today. So I followed whatever's posted in there and somehow the glitchy flashes in Genshin Impact slightly disappeared (there's still some and the sky sometimes die out) and I was able to play too. Same goes for the other Unity games. I have no idea why or how but I am not happy about it because I've been playing for 2 years and faced no issue so why now? Why the sudden need to underclock?
Do you guys think my GPU is failing? Or is it my PSU (Seasonic 500 Watts, 4 years old)? I'm not that savvy in terms of hardware and all that so I hope you guys might have some ideas regarding the issue. Thanks in advance.
PS: I also tried Heaven again while being underclocked. I was able to last 7-8 scenes but it eventually crashes and some graphical glitches still show up but it's way better than earlier where I was forced to restart since the screen literally died.
View: https://i.imgur.com/JCYSFAb.png
Basically I've been playing this video game called Genshin Impact for 2 years already without any issue but just 4 days ago, I started getting freezes on the game out of nowhere whereas the screen is frozen but the audio continues. I paid no attention to it and simply restart the game but as days went by, it started becoming a game crash with the logs saying d3d11.dll has caused an access violation and eventually seeing these weird graphical glitches on the home screen so I started searching for solutions to no avail. However, after playing other games that uses the Unity engine, I've observed that the problem also occurs in these games as well so I thought maybe Unity itself is the issue so I did a lot more searching.
I tried formatting my PC, reinstalling Genshin Impact, installing the DirectX that comes with it, updating my GPU, rollback my GPU, etc. but it yielded no results. I took a look at my SDDs found out they're okay too. I went ahead and ran that Heaven GPU Benchmark program and it gave a lot of glitchy flashes in my screen until my screen just turned pitch black with some glitchy squares and eventually the whole screen died with num lock frozen in keyboard even though I can still hear the audio playing.
Here is a video of Heaven's graphic glitches (artifacts?):
https://youtu.be/kthDlrZRpos
I also managed to crash some time in Heaven and got these errors:
- Direct3D11 error: device hung
- Direct3D11 error: out of memory
- D3D11Texture::create2D(): can't create RG32F 800x450 2D texture
- RenderManager::createTexture2D(): can't create texture
Lastly, I found a certain reddit thread talking about underclocking their GPU and how it let them play Unity games. I would just like to mention I have no idea how to overclock or underclock so I haven't even touched those until today. So I followed whatever's posted in there and somehow the glitchy flashes in Genshin Impact slightly disappeared (there's still some and the sky sometimes die out) and I was able to play too. Same goes for the other Unity games. I have no idea why or how but I am not happy about it because I've been playing for 2 years and faced no issue so why now? Why the sudden need to underclock?
Do you guys think my GPU is failing? Or is it my PSU (Seasonic 500 Watts, 4 years old)? I'm not that savvy in terms of hardware and all that so I hope you guys might have some ideas regarding the issue. Thanks in advance.
PS: I also tried Heaven again while being underclocked. I was able to last 7-8 scenes but it eventually crashes and some graphical glitches still show up but it's way better than earlier where I was forced to restart since the screen literally died.
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