[SOLVED] is my gpu the problem ?

[adamytcs]

so i recently built a brand new computer with an rtx 2060 and a ryzen 5600x with a 600 w psu, i didn't encounter any problems at first until i started playing games like cold war mid game my pc shuts down and then restarts by itself. At first i thought i had a faulty PSU so i changed it a new 650w one but i still continued to have the same problem, on other games such as csgo my pc runs it fine but on games like warzone cold war etc my pc just randomly shuts down without any visual performance issues no stuttering no lags it just completely shuts down my computer, any thoughts?
i tried a corsair cv650 atx power supply 80 plus bronze and a 600w cooler master mwe600 bronze 80plus bronze

Motherboard
ASUSTeK COMPUTER INC. PRIME B550M-K (AM4)

NVIDIA GeForce RTX 2060 (NVIDIA)

Storage
447GB KINGSTON SA400S37480G (SATA-2 (SSD))
931GB Seagate ST1000DM010-2EP102 (SATA )

RAM
16.0GB Dual-Channel T-FORCE 3000MHZ

Operating System
Windows 10 Professionnel 64-bit

CPU

AMD Ryzen 5 5600X 6-Core Processor

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Compare Cold War (crashes) hardware requirements to other games, csgo (no crashes) hardware requirements.

Look in Reliability History and Event Viewer for error codes, warnings, and informational events that correspond with the crashes.

My thought is that Cold War is simply creating higher power demand peaks that the PSU (make, model, 600 watts, age, condition ?) cannot sustain.

Might be just a matter of a few extra watts.

 

[adamytcs]

Update your post to include full system hardware specs and OS information.

Compare Cold War (crashes) hardware requirements to other games, csgo (no crashes) hardware requirements.

Look in Reliability History and Event Viewer for error codes, warnings, and informational events that correspond with the crashes.

My thought is that Cold War is simply creating higher power demand peaks that the PSU (make, model, 600 watts, age, condition ?) cannot sustain.

Might be just a matter of a few extra watts.

i found this error
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 10
details:

ErrorSource

3

ApicId

10

MCABank

1

MciStat

0xbaa00000060e0809

MciAddr

0x0

MciMisc

0xd01a0ffe00000000

ErrorType

10

TransactionType

256

Participation

0

RequestType

0

MemorIO

2

MemHierarchyLvl

1

Timeout

0

OperationType

256

Channel

256

Length

936

RawData

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

 

[Ralston18]

Unfortunately (full disclosure) the overall Error Source data is not really all that comprehendible to me.

However, I focused in on the Error Source and found the following:

https://en.wikipedia.org/wiki/Machi...ception (MCE,occur for an unrecoverable error.

Found lots of other links but many were just leads to get people to download other software etc..

My thought is to run Windows's built-in troubleshooters. The troubleshooters may find and fix something.

Also run "sfc /scannow" and "dism".

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.howtogeek.com/222532/ho...-system-files-with-the-sfc-and-dism-commands/

The overall objective being to rule out or fix some software problem.

Much along the lines of the following link:

https://recoverit.wondershare.com/computer-problems/windows-stop-code-machine-check-exception.html

In any case, be sure to back up all data at least 2 x and ensure that the backups are recoverable and readable. At least one set of backups should be off of the host computer.

Take your time, be methodical, keep notes. Look for other errors as well.

 

[Karadjgne]

That's not an uncommon issue with Ryzens, there's plenty of reddit posts asking the same thing with the same shutdowns. From what they say, it has to do with the fclock and memory speeds/compatibility and a bios update can fix it