Is my graphics card supposed to look like this?

[Mothrakky]

Card: Sapphire Radeon DUAL-X R9 270x

So, it's my first time building a PC part-by-part. It was going fine and then this occurs:

http://i.imgur.com/nxuWeVK.jpg

My motherboard is in place, and I try to install my GPU. However, because of that piece of metal that seems to have been bent (It was like that when I first got it) I cannot fit the card into place. It's bent and it wont go through the 2 holes in my motherboard made just for that reason, and instead just makes contact with my MB. What should I do? Bring it back and get it exchanged? Or is it supposed to look like that?

Thank you.

 

[Robert Cook]

it should not look like that. If that part is bent, there could be PCB damage and other problems with that card. I would return it as quickly as possible.

 

[Suztera]

It should not be bent. If it was like that when you got it out of the box then you should firmly ask for a replacement/refund.

 

[Joseph DeGarmo]

Manufacturer defect. RMA it now and get it replaced.

 

[Inverse]

It should not be bent like that, looks like someone bent it with pliers or something.

I would get that exchanged. It should be straight.

Good luck!

 

[Mothrakky]

Thank you for your quick replies! It was like this right out the box, and only realized after attempting to install it onto my motherboard. I thought I did something wrong at first. I'll return this ASAP.

 

[Rookie_MIB]

If it's bent, you could:

1) take a picture of it.
2) unbend it (it's fairly flexible as there is some variation in design and clearances between the mobo and the case. a pair of pliers to grip it and a little force is all it should take)
3) put it in and see if it works.

Or you could just send it back.

 

[Robert Cook]

It almost seems it got dropped at the factory and that they put it in the box anyway.