Question No folder displayed, but used space says 1.4TB - - - is my HDD faulty ?

[pikapika1998]

Yesterday the computer said it couldn't receive the HDD signal, but when I restarted it I could see the HDD displayed.

But after I checked, the files were gone but the capacity was still there.

What happened to my hard drive and is there any way to get the data back? thanks

 

[helpstar]

1. Run command line (cmd) as administrator
2. From there, run chkdsk command with /R option ( chkdsk K: /r)

try pc inspector file recovery, if this won't work

 

[SkyNetRising]

computer said it couldn't receive the HDD signal

Are you sure about the error message? Did it really mention anything about HDD ?

Or did you mean - monitor received no signal?
Like this?

Spoiler

 

[pikapika1998]

1. Run command line (cmd) as administrator
2. From there, run chkdsk command with /R option ( chkdsk K: /r)

try pc inspector file recovery, if this won't work

thank you ,
yes i did that , it recovers 300gb but new folder has most of the files still can not recover

what do you think is the cause ? in the Diskinfo picture does it show HDD error ?

 

[SkyNetRising]

what do you think is the cause ?

Turn off Fast Boot in BIOS and
turn off Fast Startup in windows (or disable hibernation),
so this doesn't happen again.

 

[pikapika1998]

hi , sir
maybe my sata 3 cable is broken? i bought it for $5 on alibaba, $5 for a combo 5 cable

so in the picture, is my HDD broken?

 

[SkyNetRising]

so in the picture, is my HDD broken?

No. It's in good health.

 

[rgd1101]

what disk management screen said?
reallocated count doesn't too good. how old is the drive?

 

[SkyNetRising]

reallocated count doesn't too good.

SMART doesn't show any problems.
Relocated sectors - zero,
Pending sectors - zero.

Where do you see any problems?

 

[helpstar]

check the hdd with the WD tool, if available update its firmware

eventually check the warranty status on the wd support homepage

where did you buy the hdd from? refurbished or new?

 

[pikapika1998]

Turn off Fast Boot in BIOS and
turn off Fast Startup in windows (or disable hibernation),
so this doesn't happen again.

Are you sure about the error message? Did it really mention anything about HDD ?

Or did you mean - monitor received no signal?
Like this?

Spoiler

hi, thanks for your help, at that time there was a notification on the bottom right of win 10, saying that Disk K had some problem, i donlt remember to much

then I clicked My computer and Disk K was not displayed, but when I restarted I saw disk K
*******


I checked ''Fast Startup'' on setting and it was always at never (sleep mode after 1 minute, 10 minutes, never)

I also went into BIOS when starting up and Fast Boot was always ''Disabled''

 

[pikapika1998]

SMART doesn't show any problems.
Relocated sectors - zero,
Pending sectors - zero.

Where do you see any problems?

I suspect that my sata 3 cable has a problem, have you ever seen a bad sata 3 cable connection causing this problem?

 

[SkyNetRising]

I checked ''Fast Startup'' on setting and it was always at never (sleep mode after 1 minute, 10 minutes, never)

Show screenshot. I don't think, you found the correct location for Fast Startup setting.

How to Enable Fast Startup in Windows 11

The post provides a guide for students and new users on activating or deactivating Fast Startup mode in Windows 11. The Fast Startup feature, usually enabled by default…

geekrewind.com

 

[helpstar]

if in event manager are "volume" errors, might be sata cable but could still be hdd as well

 

[pikapika1998]

Show screenshot. I don't think, you found the correct location for Fast Startup setting.

How to Enable Fast Startup in Windows 11

The post provides a guide for students and new users on activating or deactivating Fast Startup mode in Windows 11. The Fast Startup feature, usually enabled by default…

geekrewind.com

thank you , sir , on the top image is my PC , and the bottom image is the setting i do like you telling me

 

[pikapika1998]

if in event manager are "volume" errors, might be sata cable but could still be hdd as well

sir , thiss is my screen image like you said

 

[helpstar]

thats disk management, have a look inside the event viewer second in system tools from top