Is my pc compatible please help

[JulianPerezz]

Hi I just built this pc it is a gigabyte z370 aorus motherboard gaming 7 and an intel i7 8700k and I bought t force ram 16 gb 3200 MHz and my pc will not start up it has an error code c 1 and loops reboot screen is black and I need to know if my ram is compatible w my mobo please and thank you

 

[Bob125484]

Here is link to your mobo Qualified Vendors List
http://download.gigabyte.us/FileList/Memory/mb_memory_z370-aorus-gaming-7_180420.pdf

On page 133 on your manual, it list al error code....I could not find error code c 1
http://download.gigabyte.us/FileList/Manual/mb_manual_z370-aorus-gaming-7_1003_e.pdf

Do a quick check, make sure 24 pin power supply to mobo is plugin, 8 pin CPU power supply connect to mobo, CPU fan plug in mobo, memory module plug in correctly (you should hear 2 click when you plug in each memory module).

 

[JulianPerezz]

I cannot find it I am very confused on the vendors list if you can help me find it that will be amazing I have 3200 MHz 16 gb nigh hawk ram

 

[JulianPerezz]

I also took it apart twice and re put everything in and made sure everything is where it needs to be I don’t know if my mobo is bad or what

 

[JulianPerezz]

Hi I’ve axtually found the ram the model is THWD416G3200HC16CDC01 and yes it does support it but it’s still in loop

 

[Bob125484]

0. Is your monitor connect directly to the motherboard? Remove your GPU since you don't need it to boot up
1. Did you hear any beep? Sometimes the mobo will beep out (1, 2 or 3 beeps) for error issue. I guess you need speaker to hook up to mobo to be able to hear it.
2. If you already did a quick check on cable connection, the next step is just try 1 module of memory at one time. If it does not work, try different slot. If no luck, try the other memory module.

If the above 2 quick steps don't work, here is the full procedure.
3. Here is the link to PC troubleshooting guide that someone created so I just link it for you to follow.
http://www.tomshardware.com/faq/id-1893016/post-system-boot-video-output-troubleshooting-checklist.html

 

[JulianPerezz]

Looks like my mother board was fried I bought it off let go and the guy scammed me /:

 

[Bob125484]

I am sorry to hear that. I thought you bought everything new. Anyway, according to Newegg website, your mobo has 3 years warranty so I think you should contact Gigabyte to verify. Z370 mobo was released in Oct or Nov last year, so it should still under warranty. I don't think you need to show receipt since they based warranty on date of manufacturing if you don't have receipt.

https://www.newegg.com/Product/Product.aspx?Item=N82E16813145036&cm_re=gigabyte_z370_aorus_motherboard_gaming_7-_-13-145-036-_-Product