Question Is the hardware RAM issue the cause of the problems I am having with my semi-high-end PC?

[novicSteven]

First time writing, sorry for the bad English and if I am not following the forum guidelines correctly.

As the title says... I am having a lot of problems with my PC, but I can figure the root cause of these problems.

First things first, my PC configuration is:

https://imgur.com/a/Ixmfllf

View: https://imgur.com/a/Ixmfllf


Brief history:


Bought a PC more than 2 years ago (its still covered by insurance). Since the beginning, the PC was showing some serious troubles that I couldn’t fix. The troubles were: A lot of games would simply break when I tried to play them, most of the programs for graphic designs as well, every single browser, and some programs. Random PC restarts were quite often as well as blue screens of death.

https://imgur.com/gKHZs1x

View: https://imgur.com/gKHZs1x

https://imgur.com/r97pG7Q

View: https://imgur.com/r97pG7Q

https://imgur.com/Yxf7ZeH

View: https://imgur.com/Yxf7ZeH


Basic diagnostics are showing these problems.

https://imgur.com/2sL68lp

View: https://imgur.com/2sL68lp


To answer the first question, why I didn’t send the PC back to the manufacturer immediately, well I was insanely busy and already have one similar PC (20% lower specs) so this one was snoozing for quite some time. I also tried a freaking load of things throughout the 2 year period to ease the problems but with little to no avail. Like I literally tried so many things that my only conclusion at the end was that it’s a hardware issue.

I actually managed to send it back to the manufacturer after 2 years of "Using" and they were good enough to change the AMD Radeon RX 5700XT to AMD Radeon RX 6700XT which seemed to fix the gaming issues, but some programs break quite often, but mostly its browsers.

The most notable and nerve-wracking issue that I am having is that my browsers just break basically non-stop. Or they would just crash my PC, giving me blue screens over and over or the screen would just freeze. Sometimes I need to restart the PC 4-5 times in a row b4 the PC settles and I can work on it. This is what it looks like when I open my browser with all its pinned tabs. Most of the tabs just break:

https://imgur.com/MLJBdP7

View: https://imgur.com/MLJBdP7


This is what the event logger is showing every time the browser breaks up PC:

https://imgur.com/n0BZaWb

View: https://imgur.com/n0BZaWb


This is the error I get on a page that has crashed:

https://imgur.com/iaenARh

View: https://imgur.com/iaenARh

https://imgur.com/MdBz4Kc

View: https://imgur.com/MdBz4Kc


An error that I have received previously while playing APEX and many other games (this error is not existent anymore since they upgraded the GPU):

https://imgur.com/aMk7gzY

View: https://imgur.com/aMk7gzY


Some other errors:

https://imgur.com/pGKZ8EI

View: https://imgur.com/pGKZ8EI


Please note that all of my browsers are crashing very often and this is not related to Chrome…
Also, if I was to restart my PC rn, the following would happen 99.9% of the time…

I would open Chrome with its pinned tabs and most of them would just fail…
It would be followed most certainly by the screen freeze and a force restart, or just a blue screen

https://imgur.com/DIGf9Bl

View: https://imgur.com/DIGf9Bl


Then I would need to do the same process of restarting several times until the PC chills out or whatever so I can continue to do my job… And lo and behold! Just as I was writing, another page on Chrome crashed… I mean it's not always that they crush my PC but it's especially when I reopen my Chrome…

Anyway, I firmly believe that this PC has some issues with the hardware, but I am not sure… I also run this copy-pasted setup to the smallest detail on a lower-spec PC and I have never had any of these issues that I can recall… Not a single one.

 

[velocityg4]

The memory diagnostic shows faulty memory. You need to replace your RAM. At least one module is problematic.

RAM is so cheap now. That it'll be more efficient to simply replace the RAM than to figure out which module is bad. Plus dealing with issues of trying to match RAM that'll work with the same XMP profile.

 

[novicSteven]

The memory diagnostic shows faulty memory. You need to replace your RAM. At least one module is problematic.

RAM is so cheap now. That it'll be more efficient to simply replace the RAM than to figure out which module is bad. Plus dealing with issues of trying to match RAM that'll work with the same XMP profile.

Thank you very much for your question. The problem is, the PC issue had several problems. Yes, I will def change RAM if I am even 50% sure its the RAM. My question is, do other errors point in the same direction as the diagnostic itself? Like can all these errors be tied to the RAM issue? Thanks once again!

 

[velocityg4]

Thank you very much for your question. The problem is, the PC issue had several problems. Yes, I will def change RAM if I am even 50% sure its the RAM. My question is, do other errors point in the same direction as the diagnostic itself? Like can all these errors be tied to the RAM issue? Thanks once again!

Yes. RAM with even one fault spotted in a diagnostic can be the host to a massive amount of reliability issues. If RAM has any errors at all in a diagnostic. You replace it.