Question Is there anything wrong with this?

[ttrav7111]

Hello, i have been struggling with this problem for about a month, my computer has been freezing and completely locking up in games and even on Netflix. I have found that DPC latency is kinda high i have tried many many solutions, i have purchased a new mobo and CPU, new ram, new PSU cables, fresh install of windows 10 build 1903, old windows build of 1803, new HDD and SSD, also removed my GPU and ran on intel graphics and still had the same result. every single power setting that has ever been made...but still havent replaced my PSU thats just about the last part that i know to try and the only thing that changed before this happened is i purchased a mixer (still happens without it unplugged), and i upgraded my internet to gigabit i also tried a new cable. I have a edgerouter x and a spectrum modem (PC20), and a Netgear Nighthawk for an access point. If you have any other questions just let me know. Hopefully someone can help with this very irritating problem!!

PC specs:
I9 9900k (not overclocked)
Asus ROG Maximus XI Hero (WiFi)
EVGA 1080TI FTW3
16GB Corsair Dominator x2 (3200MHZ)
Seasonic MK II 850W

Spoiler: Further info

CONCLUSION
_
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 12:56:49 (h🇲🇲ss) on all processors.


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SYSTEM INFORMATION
_
Computer name: DESKTOP-GMNNSCB
OS version: Windows 10 , 10.0, version 1803, build: 17134 (x64)
Hardware: ASUSTeK COMPUTER INC., ROG MAXIMUS XI HERO (WI-FI)
CPU: GenuineIntel Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
Logical processors: 16
Processor groups: 1
RAM: 16316 MB total


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CPU SPEED
_
Reported CPU speed: 360 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



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MEASURED INTERRUPT TO USER PROCESS LATENCIES
_
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 1421.653333
Average measured interrupt to process latency (µs): 3.097437

Highest measured interrupt to DPC latency (µs): 1419.662222
Average measured interrupt to DPC latency (µs): 0.864052


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REPORTED ISRs
_
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 309.643889
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.003726
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.003758

ISR count (execution time <250 µs): 1767669
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 3
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
_
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1445.668333
Driver with highest DPC routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

Highest reported total DPC routine time (%): 0.003127
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 399.24 , NVIDIA Corporation

Total time spent in DPCs (%) 0.005868

DPC count (execution time <250 µs): 10234990
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 88
DPC count (execution time 1000-1999 µs): 5
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
_
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: microsoft.msn.news.exe

Total number of hard pagefaults 20342
Hard pagefault count of hardest hit process: 3646
Number of processes hit: 68


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PER CPU DATA
_
CPU 0 Interrupt cycle time (s): 394.091103
CPU 0 ISR highest execution time (µs): 309.643889
CPU 0 ISR total execution time (s): 27.951087
CPU 0 ISR count: 1707794
CPU 0 DPC highest execution time (µs): 784.1150
CPU 0 DPC total execution time (s): 39.619331
CPU 0 DPC count: 9309169
_
CPU 1 Interrupt cycle time (s): 321.462486
CPU 1 ISR highest execution time (µs): 253.795556
CPU 1 ISR total execution time (s): 0.036355
CPU 1 ISR count: 23357
CPU 1 DPC highest execution time (µs): 326.350556
CPU 1 DPC total execution time (s): 0.627606
CPU 1 DPC count: 40293
_
CPU 2 Interrupt cycle time (s): 271.195236
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 1445.668333
CPU 2 DPC total execution time (s): 0.436482
CPU 2 DPC count: 231703
_
CPU 3 Interrupt cycle time (s): 308.807543
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 318.860
CPU 3 DPC total execution time (s): 1.314614
CPU 3 DPC count: 269932
_
CPU 4 Interrupt cycle time (s): 236.330138
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 1251.776111
CPU 4 DPC total execution time (s): 0.311240
CPU 4 DPC count: 68054
_
CPU 5 Interrupt cycle time (s): 290.413558
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 290.914444
CPU 5 DPC total execution time (s): 0.044713
CPU 5 DPC count: 10129
_
CPU 6 Interrupt cycle time (s): 303.004975
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 282.343333
CPU 6 DPC total execution time (s): 0.388653
CPU 6 DPC count: 84382
_
CPU 7 Interrupt cycle time (s): 334.270806
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 172.238333
CPU 7 DPC total execution time (s): 0.036135
CPU 7 DPC count: 9466
_
CPU 8 Interrupt cycle time (s): 249.755146
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 250.880
CPU 8 DPC total execution time (s): 0.164702
CPU 8 DPC count: 35535
_
CPU 9 Interrupt cycle time (s): 302.925837
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 157.873333
CPU 9 DPC total execution time (s): 0.014504
CPU 9 DPC count: 3572
_
CPU 10 Interrupt cycle time (s): 258.374303
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 306.272778
CPU 10 DPC total execution time (s): 0.203533
CPU 10 DPC count: 46550
_
CPU 11 Interrupt cycle time (s): 307.861553
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 169.120
CPU 11 DPC total execution time (s): 0.037186
CPU 11 DPC count: 8505
_
CPU 12 Interrupt cycle time (s): 402.033003
CPU 12 ISR highest execution time (µs): 41.390556
CPU 12 ISR total execution time (s): 0.004649
CPU 12 ISR count: 6057
CPU 12 DPC highest execution time (µs): 297.642222
CPU 12 DPC total execution time (s): 0.364890
CPU 12 DPC count: 73376
_
CPU 13 Interrupt cycle time (s): 403.241708
CPU 13 ISR highest execution time (µs): 104.9250
CPU 13 ISR total execution time (s): 0.031906
CPU 13 ISR count: 30464
CPU 13 DPC highest execution time (µs): 153.6250
CPU 13 DPC total execution time (s): 0.018047
CPU 13 DPC count: 3825
_
CPU 14 Interrupt cycle time (s): 272.842288
CPU 14 ISR highest execution time (µs): 0.0
CPU 14 ISR total execution time (s): 0.0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 1251.674444
CPU 14 DPC total execution time (s): 0.170811
CPU 14 DPC count: 38262
_
CPU 15 Interrupt cycle time (s): 326.853302
CPU 15 ISR highest execution time (µs): 0.0
CPU 15 ISR total execution time (s): 0.0
CPU 15 ISR count: 0
CPU 15 DPC highest execution time (µs): 100.233889
CPU 15 DPC total execution time (s): 0.010415
CPU 15 DPC count: 2330
_

 

[SgtScream]

Freezing and locking up during game play screams at me a power supply issue. Personally my first step would be to swap that out.
How are your temps on the 9900k during game play?
Did you run memtestx86 yet?

 

[ttrav7111]

Yes i ran memtest for about 30 passes came back fine and during gameplay the i9 is at like 50 ish on all cores

 

[ttrav7111]

here is another DPC latency i just got while typing this lol
CONCLUSION
_
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:07:14 (h🇲🇲ss) on all processors.


_
SYSTEM INFORMATION
_
Computer name: DESKTOP-GMNNSCB
OS version: Windows 10 , 10.0, version 1803, build: 17134 (x64)
Hardware: ASUSTeK COMPUTER INC., ROG MAXIMUS XI HERO (WI-FI)
CPU: GenuineIntel Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
Logical processors: 16
Processor groups: 1
RAM: 16316 MB total


_
CPU SPEED
_
Reported CPU speed: 360 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 8442.595556
Average measured interrupt to process latency (µs): 4.563590

Highest measured interrupt to DPC latency (µs): 8405.048889
Average measured interrupt to DPC latency (µs): 1.707037


_
REPORTED ISRs
_
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 270.461111
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.074740
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.078619

ISR count (execution time <250 µs): 260208
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 1
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_
REPORTED DPCs
_
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 816.243889
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 399.24 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.033693
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 399.24 , NVIDIA Corporation

Total time spent in DPCs (%) 0.072956

DPC count (execution time <250 µs): 1465469
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 7
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_
REPORTED HARD PAGEFAULTS
_
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msmpeng.exe

Total number of hard pagefaults 3285
Hard pagefault count of hardest hit process: 747
Number of processes hit: 43


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PER CPU DATA
_
CPU 0 Interrupt cycle time (s): 34.875485
CPU 0 ISR highest execution time (µs): 213.572222
CPU 0 ISR total execution time (s): 5.415046
CPU 0 ISR count: 249713
CPU 0 DPC highest execution time (µs): 816.243889
CPU 0 DPC total execution time (s): 4.774093
CPU 0 DPC count: 1322036
_
CPU 1 Interrupt cycle time (s): 24.518398
CPU 1 ISR highest execution time (µs): 270.461111
CPU 1 ISR total execution time (s): 0.039387
CPU 1 ISR count: 5937
CPU 1 DPC highest execution time (µs): 244.982222
CPU 1 DPC total execution time (s): 0.111829
CPU 1 DPC count: 6452
_
CPU 2 Interrupt cycle time (s): 23.467828
CPU 2 ISR highest execution time (µs): 15.500556
CPU 2 ISR total execution time (s): 0.000141
CPU 2 ISR count: 30
CPU 2 DPC highest execution time (µs): 226.190556
CPU 2 DPC total execution time (s): 0.086460
CPU 2 DPC count: 117867
_
CPU 3 Interrupt cycle time (s): 27.502535
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 79.232778
CPU 3 DPC total execution time (s): 0.000532
CPU 3 DPC count: 141
_
CPU 4 Interrupt cycle time (s): 19.544276
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 88.60
CPU 4 DPC total execution time (s): 0.003465
CPU 4 DPC count: 659
_
CPU 5 Interrupt cycle time (s): 22.160844
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 45.124444
CPU 5 DPC total execution time (s): 0.001012
CPU 5 DPC count: 255
_
CPU 6 Interrupt cycle time (s): 18.868933
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 134.216111
CPU 6 DPC total execution time (s): 0.016437
CPU 6 DPC count: 5647
_
CPU 7 Interrupt cycle time (s): 21.575106
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 104.482778
CPU 7 DPC total execution time (s): 0.003911
CPU 7 DPC count: 1102
_
CPU 8 Interrupt cycle time (s): 18.088752
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 113.502222
CPU 8 DPC total execution time (s): 0.010763
CPU 8 DPC count: 1494
_
CPU 9 Interrupt cycle time (s): 22.480627
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 58.3750
CPU 9 DPC total execution time (s): 0.001039
CPU 9 DPC count: 317
_
CPU 10 Interrupt cycle time (s): 17.593610
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 108.426667
CPU 10 DPC total execution time (s): 0.018897
CPU 10 DPC count: 3619
_
CPU 11 Interrupt cycle time (s): 21.436265
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 57.380556
CPU 11 DPC total execution time (s): 0.000473
CPU 11 DPC count: 79
_
CPU 12 Interrupt cycle time (s): 17.633147
CPU 12 ISR highest execution time (µs): 32.590556
CPU 12 ISR total execution time (s): 0.000508
CPU 12 ISR count: 640
CPU 12 DPC highest execution time (µs): 179.240556
CPU 12 DPC total execution time (s): 0.012688
CPU 12 DPC count: 2041
_
CPU 13 Interrupt cycle time (s): 21.303413
CPU 13 ISR highest execution time (µs): 74.742222
CPU 13 ISR total execution time (s): 0.004442
CPU 13 ISR count: 3889
CPU 13 DPC highest execution time (µs): 85.337222
CPU 13 DPC total execution time (s): 0.000911
CPU 13 DPC count: 112
_
CPU 14 Interrupt cycle time (s): 18.034445
CPU 14 ISR highest execution time (µs): 0.0
CPU 14 ISR total execution time (s): 0.0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 145.190556
CPU 14 DPC total execution time (s): 0.021242
CPU 14 DPC count: 3303
_
CPU 15 Interrupt cycle time (s): 21.125198
CPU 15 ISR highest execution time (µs): 0.0
CPU 15 ISR total execution time (s): 0.0
CPU 15 ISR count: 0
CPU 15 DPC highest execution time (µs): 106.921111
CPU 15 DPC total execution time (s): 0.002474
CPU 15 DPC count: 352
_

 

[SgtScream]

Yeah the first thing you do is to update the bios after building. Especially with newer platforms.

 

[ttrav7111]

Did that first thing

 

[SgtScream]

I'd try another power supply. Scoop one up at the local store and return it via return policy if necessary. You don't even have to take out the initial psu and cables. Just set the test psu somewhere safe, close to the system and plug it into the motherboard, graphics card and drive(s). Seasonics are some of the best psus, but all manufacterors are subject to defective units. I had to recently return an evga g3 650w because my computer would not post randomly.

 

[lynx1021]

Do you have the latest bios?
Version 1005

 

[ttrav7111]

Yes got it from the Asus website

 

[13thmonkey]

What's your actual CPU speed? and temps, idle and load.

 

[ttrav7111]

I have had this power supply for about 5 years doing know if this might be a factor, CPU under load about 50-65 4.7Ghz CPU idle 20's between 3 and 4Ghz

 

[SgtScream]

Your older hardware probably didn't stress your power supply like this new system can. If you're power supply is no longer under warranty, that's just one more reason to replace it. If anything happens to your internal components and the cause is your old power supply, it will not be covered by Seasonic.

 

[ttrav7111]

Another odd thing is that system interrupts is jumping up in task manager and if the computer does lock up I can unplug my Ethernet cable and the computer will almost immediately catch up.

 

[ttrav7111]

Your older hardware probably didn't stress your power supply like this new system can. If you're power supply is no longer under warranty, that's just one more reason to replace it. If anything happens to your internal components and the cause is your old power supply, it will not be covered by Seasonic.

It was happing with my older hardware is the only reason that I even upgraded

 

[SgtScream]

It was happing with my older hardware is the only reason that I even upgraded

Then don't use your older hardware. The issue followed to your new system. That should be enough info for you to figure out the problem.

 

[ttrav7111]

Then don't use your older hardware.

I'll pick up a EVGA 1000 g+ later today and update you

 

[SgtScream]

A 750-850w will be more than enough.

 

[ttrav7111]

so i got the 1000 g+ and still freezing complete lock ups now everything locks up and i have to reboot the only old parts now are the 1080ti FTW3 and my Samsung 850 EVO

 

[SgtScream]

Do you have another ssd to swap out?

 

[ttrav7111]

yeah I tried another one and still freezing

 

[SgtScream]

If you try a different port on the graphics card does the issue replicate?