Is this a problem with my hardware?

[tofui32]

I upgrade my gpu To Sapphire RX560 2g (45watt), my pc spec
core 2 quad q9550,
500w psu,
8gb dual channel ram,
mobo gigabyte g41m-combo
1tb hdisk
when i open app, doing benchmark, its stable, but when i play game after a few minutes it crash and not responding, need solution pls

 

[kanewolf]

Your power supply may be labeled as a 500W but if it is a cheap quality power supply, it probably is the reason you have problems.
I don't think there is a 45W RX560 board. All the Sapphire boards I see are 90W.

 

[rex.nolan12]

Your power supply may be labeled as a 500W but if it is a cheap quality power supply, it probably is the reason you have problems.
I don't think there is a 45W RX560 board. All the Sapphire boards I see are 90W.

http://www.sapphiretech.com/productdetial.asp?pid=B63B400C-9447-48C8-9126-4B2F4170D672&lang=eng
Thats the gpu
My psu is fsp hexa+ 500w

 

[kanewolf]

Other threads here are not complimentary of that powersupply -- http://www.tomshardware.com/answers/id-3203134/fsp-hexa-500w-atx-good.html
I have no direct experience.

What are you using to benchmark that is stable? What game is unstable?

 

[tofui32]

Other threads here are not complimentary of that powersupply -- http://www.tomshardware.com/answers/id-3203134/fsp-hexa-500w-atx-good.html
I have no direct experience.

What are you using to benchmark that is stable? What game is unstable?

benchmark prime 95, furmark.unigine valley, game i had problem crashing ithink all game with nice graphic my pc game warframe, fallout 4, csgo all this game had a crash problem, except 1 game mincraft its not crashing

 

[kanewolf]

Have you run MEMTEST to check your RAM?
What graphics card did you have before the RX560?

 

[tofui32]

Have you run MEMTEST to check your RAM?
What graphics card did you have before the RX560?

I use HD6670, memtest86 and windows memtest pass

 

[kanewolf]

So if you have an AMD graphics before it can't be any left-over NVIDIA drivers giving problems. if memtest86 is happy, then it isn't a memory issue. We are running out of possible explanations. It is either a software issue internal to windows. Which is possible. A temperature issue in the case or a power supply issue. Have you tried it with the side pannel off the case to provide extra cooling air?

 

[tofui32]

So if you have an AMD graphics before it can't be any left-over NVIDIA drivers giving problems. if memtest86 is happy, then it isn't a memory issue. We are running out of possible explanations. It is either a software issue internal to windows. Which is possible. A temperature issue in the case or a power supply issue. Have you tried it with the side pannel off the case to provide extra cooling air?

i always run my pc with side pannel open, itried change psu, using 2 psu but same

 

[kanewolf]

That probably eliminates temperature. You should double check the temps with HWMonitor or similar just to be sure. Really there is not much left except a software problem internal to windows or your motherboard. It is a pain, but if you haven't done a clean windows install in years, that might help but really, I have no definite explanation.

 

[tofui32]

That probably eliminates temperature. You should double check the temps with HWMonitor or similar just to be sure. Really there is not much left except a software problem internal to windows or your motherboard. It is a pain, but if you haven't done a clean windows install in years, that might help but really, I have no definite explanation.

huff maybe what sapphire says is true i must upgrade my hardware, i have clean install windows, temp no overheating all below 70 C

 

[tofui32]

fixed after reseraching and trying i turn off win update, and defender services, downclocking my gpu