Hi, I recently received a system for my car which uses a smartphone (Was not cheap 😬). It arrived with what looks like a defect but the company's support say it was damaged in shipping and their quality control are not at fault (Which could be true). The box was in perfect condition and had heaps of foam padding around the device. It has an IPS LCD display. Does this look like shipping damage or a manufacturing defect? Surely if it was shipping damage it should still hold up to a few knocks in its packaging as a smartphone device? Thanks in advance.