[SOLVED] Is this bleed acceptable?

[atmilatos]

Hello all,

I just bought an HP Probook 650 G8 and I am noticing bleed issues along the bezel. The bleed can be described as a light version of the screen background and is visible only at the first 5mm or so from the bezels, nearly uniformly.

I hope you can see it in the attached pictures.
img1
img2

Is this bleed supposed to be a reason for me to request an RMA?

Thank you in advance!

 

[Ralston18]

If you right click an open area of the laptop's desktop are you able to access the graphic card's control/configurations?

Determine if there is an adjustment to move, shift, or otherwise configure the display so the bleed disappears.

Is the following User Guide/Manual the correct manual for your laptop?

http://h10032.www1.hp.com/ctg/Manual/c06953276.pdf

Also, FYI:

https://support.hp.com/hk-en/product/hp-probook-650-g8-notebook-pc/37934587/document/c01608578

 

[atmilatos]

Hello,

that is correct.

As a matter of fact I opened Intel's own settings and believe that the said bleed is eliminated (in my opinion).

I just played with brightness and contrast.

Thank you very much for your help, I'll stick to the new settings and if I will advise if there is anything else that bothers me regarding the screen.

 

[atmilatos]

Hello,

an update on the screen bleeding status.

It seems that the bleeding is still there, along the bezels. Unfortunately, reducing the contrast has helped, but it has not eliminated the problem.

Is this bleeding generally considered to be a reason for an RMA?

 

[atmilatos]

As a further update,

I contacted HP technical support and showed them the images. The support guy understood my problem and my concerns and asked me to submit photos of the problem. After contacting HP's "elevated" support as well, they told me that the problem is not serious enough to be covered by HP.

 

[Deleted member 2838871]

As a further update,

I contacted HP technical support and showed them the images. The support guy understood my problem and my concerns and asked me to submit photos of the problem. After contacting HP's "elevated" support as well, they told me that the problem is not serious enough to be covered by HP.

I'm posting as the home theater enthusiast that I am and I will just say that what you are seeing (backlight bleed) is common with LCD's... especially lower cost models.

Backlight bleeding is an effect where light leaks around the edges of your screen, making it unevenly lit. This cannot be remedied, but it can be partially prevented by buying a high-quality monitor and being careful with it.

What is backlight bleed?

You didn't do anything wrong... it's just the way it is with this screen technology. It's why I have OLED (organic light-emitting diode) TVs for both my home theater and my PC. They don't have a backlight like LCD's do and are immune to the light bleed. OLED pixels emit their own light and can also turn off individually giving you the "true blacks" and infinite contrast.

 

[atmilatos]

Thank you, that makes perfect sense.