Question Is this normal? Mouse flickers on cat hair, please help.

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Sep 2, 2023
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My mouse is a Logitech Hero G503, and it's great, but it has one small issue, everytime it has a piece of cat hair on the mouse pad, it goes wild and starts flickering, which wouldn't be a problem, but online when I'm playing FPS's I can easily get accused of aimbot, and even if it is the truth, saying "It's just cat hair bro" isn't a convincing anwser to such accusation, specially with the spin.

I don't understand mouses, or any hardware/software at all, but I have a small theory as to why it doesn't just flick but instead spins, when the fur is being detected, the mouse will try to move according to what it is seeing, on the deskboard there's this invisible wall, but on videogames most of the time this wall doesn't exist, therefore it will keep spinning, because there isn't an invisible barrier, this is just my assumption and I do know this might all be blabbering so I do apologize.

I've linked a video below, and with it I really hope you guys can see what is happening, in the video I hold a couple pieces of cat fur to the mouse, to try record a reaction out of it, and it kinda of happens again. I tried to record using my jaw and throat to hold it in place, so please do inform if the video doesn't help or if you'd like another one.
View: https://imgur.com/a/EAkW9cg


I also do apologize if this is an innapropriate use of the forums, or even childish, I've searched a bit and found no one with the same problem as me, so I ended up deciding on posting here. I'm really scratching my head and wandering if I should ask for a refund or return this mouse back and thought that this place might help me with this decision.
 
Just for the record, try another known working mouse that does not flicker when being used elsewhere.

And then another known working mouse pad - again a mouse pad that did not flicker when in use.

Try the mouse and moused pad on another known working computer.

Determine if the problem follows the mouse or stays with the computer.

= = = =

I am using a Logitech M310 mouse and sacrificed a few hairs from my head - no effect.

Tried a clump of hair from a shedding Yellow Lab - no effect.

No cats around so I could not test cat hair.

Overall all the mouse functions very well on a variety of surfaces.

= = = =

Have you tired reinstalling the mouse drivers? Manually download, install, and reconfigure.

No third party tools or installers.

Agree with @Dave86721 - clean off the cat hair. If the problem ends then some combination of the mouse pad and hair is/was the culprit. That would be really strange: black cat?

If the problem does not end - return the mouse.
 
Keyboard tray is moot.

The video shows the mouse being "used" upside down.

I turned my mouse upside down and used the palm of my other hand as the "mouse pad".

Awkward but the mouse still worked.

The testing, with or without cat hairs etc. is invalid if the mouse is not used in a normal configuration.

Regarding:

"but online when I'm playing FPS's I can easily get accused of aimbot, and even if it is the truth, saying "It's just cat hair bro" isn't a convincing anwser to such accusation, specially with the spin."

Aimbot is considered cheating and this Forum is not going to help you find some "reason" to explain away cheating - true or not.

Time to close this thread.
 
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