JohnBonhamsGhost
Glorious
then why can't you contact them and have them explain the situation?They are a trusted local retail store
and "open box" items are considerably cheaper than new products.they unbox & test everything at the store
it does not matter what exactly has been done with the item, once that package is unsealed it is not "new" anymore.
i hope you are not paying full price for anything from them.