News Is your Intel Core i9-13900K crashing in games? Your motherboard BIOS settings may be to blame — other high-end Intel CPUs also affected

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I have the same issue with my rtx 4080 and 13900k the only thing that worked was swapping out the 13900k with my old 13700k and it solved the issue. I think the cause was my 850 watt psu wasn't enough for the rtx 4080 and 13900k
 
Digital~Dreams said:
My 13900kf bombs out to the desktop occasionally during ALL games. As if I'd Alt-Tab'd out. Not enough to cause annoyance though, between 0-2 times during an evening. Temp limited to 80c in bios. No logs point to the cause, nor a utility that checks which processes take focus.... Will try the other limits asap.
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I tried the BIOS temperature limit as well, not sure it worked properly — I don't think it responds quickly enough to thermal changes. Voltage, power, and current seem to be monitored (on some low level) more than temperature. But let us know in the comments if it helps — also what mobo you're using. (The Asus ROG Z690-A WIFI D4 in your sig?)

I do wonder how widespread the problem is, and exactly where the blame lies. Perhaps only some small percentage of CPUs are impacted, and then only if the motherboards go above certain levels. Certainly it seems like there are elements of the silicon lottery at play, but it doesn't help that the mobo vendors have played fast and loose with various settings for decades.
 
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JarredWaltonGPU said:
I tried the BIOS temperature limit as well, not sure it worked properly — I don't think it responds quickly enough to thermal changes. Voltage, power, and current seem to be monitored (on some low level) more than temperature. But let us know in the comments if it helps — also what mobo you're using. (The Asus ROG Z690-A WIFI D4 in your sig?)
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Yes sig is correct.
 
I tracked down this problem last year as well. It is absolutely the 13900k and Intel is aware of it according to the user's who I received the information from in order to fix it. I believe the fix I did with mine was to limit it to 5.2ghz.

It was unfortunate going from a 9900k to a 13900k and having to hunt this down

I have just been too lazy to contact Intel about it but you will find users who successfully RMAd theirs with this issue
 
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This is interesting, I may have this issue as well in Battlefield 2042.
I have a 14900KF and RTX 4090 on an MSI Pro Z790-A motherboard.
Initially Battlefield 2042 was fine, and then after some ingame update and nvidia driver update, I started getting an out of video memory error sometimes when loading up a multiplayer game.
And when loading a map, it does indeed load the shaders, which is where most people notice it.
I was wondering if the ingame update or the nvidia driver was the problem, but reading this, that's probably not the case.

I also applied a slight undervolt to my CPU some time ago, that started being unstable later in Cinebench 2024 (crash or hanging) while it was stable before. I thought that was because of my undervolt, but maybe not...
And when opening HWMonitor it will sometimes just fully powercycle my pc (no bsod, just a click that power falls off and pc boots up again). Also starting to wonder if that's related.

The Long Duration Power Limit and Short Duration Power Limit and CPU Current Limit are indeed set to Auto in BIOS. The grayed out values, which I assume are the currently applied values that "auto" choses for me are: 288W, 288W, 512A. A bit odd that when you click on the auto value, it doesn't give you selection / change options.
CPU Lite Load is also on the default auto (grayed out current value is mode 10).
 
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This isnt an intel issue. This is the Board partners overreaching. Even older mobos had a set limit when set to auto, but now the solar system adjacent doesnt even limit the power they force through these chips.

I noticed this same crashing more and more on almost all UE5 games due to the cpu load hit they take at times.

For me. 2 settings are all i change.

Asus board:
AI Tweaker > Asus Multicore enhancement - Disabled - Enforce ALL Limits
AI Tweaker > SVID Behavior - Intel's Failsafe Instead do "Typical Usage"
I was pulling a solid 1.652v With failsafe.... Typical kept me at 1.426 and i was still throttling because of heat haha.

These settings force the chip to run at stock intel limits.

I personally don't buy the highest end to keep pushing it to bleeding edge, i buy it because it at stock is already faster than the previous and hits Intels standard.

I don't trust the board partners to replace my cpu when their board kills it with the default settings. The board partners are to blame, not just asus. ALL of them.

Edit: This also happens on my Lenovo Legion Pro 7 series with the 13900. If you change the bios settings to allow the core voltage to auto adjust i crash in UE5 games on there just as i do my Desktop.
 
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Is this issue also pinned to Windows 11?
Because I have a 13900k, 4090 but Windows 10 and I do not have such crashes.

Of course... Fatshark games are massively buggy when they come out (vermintide and darktide were unplayable for the first 6 months) So I really do not think the 139000k was the issue back then XD
 
The 13900K has been out for a year and a half, and if issues are just now cropping up then I'd suspect something faulty in the newest BIOS released by Intel, and it would be interesting to see if it was because the newest, or at least newer, BIOSs set the limits to 4096, while older ones used something remotely more sane.
 
Yess.... my exact issue! Games kept crashing. But even dx11 games. I kept having the out of memory errors. Half life Alyx (dx11 game) also said I was low on vram. Lol. I had a 4090 in my pc. Anyway on Steam i saw someone mentioning the underclock trick which fixed my issue. I am glad this is getting traction and hopefully, it will be solved with the correct patch instead of having us messing with settings.
Btw I had to underclock my pc just because it jumped to 100c on %100 usage like when i was benchmarking in cinebench. E cores down to 4ghz from 4.3. This made a huge difference. But also lowered 7th and 8th core by 300mhz. 5th and 6th by 200 and 3rd and 4th by 100 mhz andnitnwont reach 100c anymore not even in cinebench multi core test.
 
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Albert.Thomas said:
I mean, to be fair - AMD's 7800X3D is the best CPU for gaming, but it literally was catching on fire not long ago...
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How many real-world instances of that have ever been reported?

Maybe it's just a black swan event that got a lot of attention due to how evocative it is and the fact that it's a blatant hardware fault (i.e. compared with this issue, which I'm sure a lot of people at least initially assumed was a software bug).
 
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MrWallopy said:
This isnt an intel issue. This is the Board partners overreaching.
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How can it not be Intel's fault, if board partners are only doing things Intel considers not to be overclocking or warranty-voiding?

It's Intel's job to place & enforce limits that ensure stable operation of their products. I think we really shouldn't let them off the hook, here.
 
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No issues with my 13700K so far, I enabled CPU Lite Load (9) in the bios though, everything else is at default. Played all the games Tomshardware mentioned. TLOU2 shader compilation ran at least 5-7 times due to driver updates and it was never an issue. My core clock in games is always at 5327Mhz.
 
bit_user said:
How can it not be Intel's fault, if board partners are only doing things Intel considers not to be overclocking or warranty-voiding?

It's Intel's job to place & enforce limits that ensure stable operation of their products. I think we really shouldn't let them off the hook, here.
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They do place and enforce limits that ensure stable operation, that's all the numbers in the specs of the CPUs on the ark site.
You, or mobo makers, can go above that and intel doesn't consider that overclocking or warranty voiding, but they also don't guarantee anything to be stable or to even work that is above the numbers they list in their specs/datasheet.
 
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Hello. I'm having that issue. My board is Asus Prime Z-790p. What are the options that I need to change, please? I don't find those options anywhere
Thank you
 
Its very interesting how these sky-high power limit settings are finally affecting Intel users.

AMD was smart, they put any sort of power limit increases under Precision Boost Overdrive (PBO) and clearly state that it is not stock operation. AMD users have also seen stability problems with PBO, its rare, but it happens. The fix for AMD CPUs is to boost the load line calibration so the vdroop doesn't create instability under higher wattage workloads (even though the voltage is the same).

Hopefully Intel will start putting more clear guidelines on motherboard makers and make sure users understand what is stock operation and what is not.
 
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TechyInAZ said:
Hopefully Intel will start putting more clear guidelines on motherboard makers and make sure users understand what is stock operation and what is not.
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They didn't do that for the last years that they were getting, and still get, a lot of really bad press about high power draw and you think they will do it now just because there are a few games that crash once in a while?!
 
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