Question Issue running 4 monitors but 3 monitors work very fine (GTX 690)

throll

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Hello,

I've been having this issue for a long time now but can't find a solution so far. Even Nvidia support can't help.
Basically i have a Nvidia GTX690 card and i want to connect 4 monitors. With 3 monitors it works perfectly fine but as soon as i enable the 4th monitor the pc starts to freeze randomly (after few minutes or hours) or I get BSOD.

I found a way of systematically triggerging the BSOD, basically I open mozilla browser and move it to the 4th monitor via shortcut shift+windows+arrow.

The 3 monitors that work are 2 Asus (via DVI) and 1 LG TV (via HDMI displayport cable). My 4th monitor was an old Sharp TV but today i got a new asus monitor (via HDMI DVI cable) and still the problem happens. I thought the Sharp TV was the problem because it didn't support resolution 1920x1080.

I tried adding a second GTX 690 (no SLI bridge) and connected the 4th monitor on it. I tested the 4th monitor standalane on the new GPU and i can play games use mozilla no issues.

With 2 GTX 690 cards i put 3 monitors on my initial 690 card and 4th monitor on second 690 card. The issue is still there, i still can trigger the BSOD by moving the browser via shortcut shift+windows+arrow.

I tried lowering resolution, performing clear driver install via DDU etc to no avail. If anyone have a lead please let me know?

PS: I have a 850W Power supply.


Below i paste BSOD crash dump, which does point to nvlddmkm.sys

* Path validation summary **
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff80020e00000 PsLoadedModuleList = 0xfffff800212461b0
Debug session time: Tue Dec 29 12:20:58.624 2020 (UTC + 0:00)
System Uptime: 0 days 0:05:01.296
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
.............
For analysis of this file, run !analyze -v
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
nvlddmkm+0xe2d96:
fffff80029142d96 e889ffffff call nvlddmkm+0xe2d24 (fffff80029142d24)
6: kd> !analyze -v
***
  • *
  • Bugcheck Analysis *
  • *
***

UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a portion of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffff8a014774c090
Arg3: ffffda02afca8ff0
Arg4: fffff80029142d96

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2671

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-HA9O0RS

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 5686

Key : Analysis.Memory.CommitPeak.Mb
Value: 74

Key : Analysis.System
Value: CreateObject

Key : Dump.Attributes.InsufficientDumpfileSize
Value: 1

Key : Dump.Attributes.RequiredDumpfileSize
Value: 0x5696e922


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump

BUGCHECK_CODE: 7f

BUGCHECK_P1: 8

BUGCHECK_P2: ffff8a014774c090

BUGCHECK_P3: ffffda02afca8ff0

BUGCHECK_P4: fffff80029142d96

STACK_OVERFLOW: Stack Limit: ffffda02afca9000. Use (kF) and (!stackusage) to investigate stack usage.

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: csrss.exe

STACK_TEXT:
ffffda02afca8ff0 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nvlddmkm+0xe2d96


SYMBOL_NAME: nvlddmkm+e2d96

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: e2d96

FAILURE_BUCKET_ID: 0x7f_8_nvlddmkm!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {1e2b201d-3868-7883-c455-91a3ec283c76}

Followup: MachineOwner
 
Reactions: alceryes

throll

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throll

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In multi gpu mode(SLI) the display outputs on the 2nd 690 will be disabled, disable multi gpu and try that.
I don't have an SLI bridge on the cards. However even if i disable Multi GPU the problem still persists. It's weird that if i slide mozilla window to the fourth screen instead using shortcut shift+windows+arrow it works. However with one card the PC freezes after a while. I'm yet to experience a PC freeze with two cards though, i only get BSOD.
 

bignastyid

Titan
Moderator
I don't have an SLI bridge on the cards. However even if i disable Multi GPU the problem still persists. It's weird that if i slide mozilla window to the fourth screen instead using shortcut shift+windows+arrow it works. However with one card the PC freezes after a while. I'm yet to experience a PC freeze with two cards though, i only get BSOD.
SLI does not require a bridge to be activated, it just helps it perform properly. LIkely a software/OS issue. I'd grab a cheap $20-30 SSD or use a spare drive if available, disconnect the other drive(s) in the system and do a clean install of win 10(use the latest install version from microsoft) and see if 4 monitors work properly on the new install.
 

throll

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SLI does not require a bridge to be activated, it just helps it perform properly. LIkely a software/OS issue. I'd grab a cheap $20-30 SSD or use a spare drive if available, disconnect the other drive(s) in the system and do a clean install of win 10(use the latest install version from microsoft) and see if 4 monitors work properly on the new install.
Yes i did this back in March, I had the issue already when i was on windows 7, then on March i decided to do a new clean windows 10 install. I downloaded the installer from microsoft i hope it was their latest :) this is really a mistery that i cannot solve for months. The thing is i need the fourth screen becasue i'm working from home now.
 

throll

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does it only happen when you use Shift+Windows+arrow keys? Can you drag the window to the 4th monitor without it BSOD
yes it seems to only happen when using Shift+Windows+arrow keys. Dragging the wondow to the fourth monitor works fine no BSOD, however when i use one 690 card with 4 monitors the PC freezes randomly after few minutes, rarely it freezes after few hours. I only installed a second gtx 690 today and connected fourth monitor on it. I don't have PC freezes yet, hoping for the best.
 

throll

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can you give full system specs including make and model of PSU
thanks for your help. Below i pasted the full spec when i purchased my PC. No change except today i added a second GTX 690 to the mix. I hoped running the fourth screen out of second GPU card will solve the issue.

Build Socket 2011
CaseCoolermaster HAF X usb3.0 Gaming Tower Case Black RC-942-KKN1
Power Supply850W Corsair HX 850W Professional Gold 80PLUS® Modular Power Supply CP-9020032-UK
MotherboardAsus P9X79 Pro Intel X79 S 2011 DDR3 SATA III - 6Gb/s SATA RAID PCIe 3.0 (x16) ATX MOTHERBOARD
Processori7 3820 Intel Socket 2011 Quad Core 3.6GHz 10MB Cache 130W Retail BX80619I73820
CPU CoolerCorsair CPU Cooler H80i Hydro Series 1155/1156/1366/2011/AM2/AM3/FM1/FM2 CW-9060008-WW
Memory32GB (4x8GB) DDR3 1600Mhz Corsair Vengeance Jet Black CAS 10-10-10-27 PC Memory CMZ32GX3M4X1600C10
Solid State Drive240GB SSD 2.5" Kingston Hyper X Sata III Hard Disk Drive SH103S3/240G
Hard Disk drive1TB 3.5" Seagate Barracuda 7200RPM 32Mb Cache Sata III Hard Disk Drive ST31000524AS
Optical DrivePioneer Blu-ray Writer 12x BD-R, x8 DVD±DL x16 DVD±R x6 DVD±RW SATA Black Retail BDR-207EBK
Graphics CardGTX690 4Gb Asus 915MHz 3072 Cores 28nm 6008MHz GDDR5 GPU 3 x DL DVI Mini DP PCI-E 3.0 Graphics Card GTX690-4GD5 90-C3CHL0-T0UAY0YZ
Sound CardAsus Xonar DX/XD 7.1 PCI-E Soundcard Low Profile 90-YAA060-1UAN0BZ
Operating SystemMicrosoft FQC-04649 Windows Pro 7 64bit With SP1 OEM DVD
Warranty (UK Mainland Only)3 Year Silver Cover.First 30 days - FREE Collect and Return on fault - 1st Year Covers full Parts and Labour Return to Base - 2nd and 3rd Year Labour Only Return to Base
 

throll

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thanks for your help. Below i pasted the full spec when i purchased my PC. No change except today i added a second GTX 690 to the mix. I hoped running the fourth screen out of second GPU card will solve the issue.

Build Socket 2011
CaseCoolermaster HAF X usb3.0 Gaming Tower Case Black RC-942-KKN1
Power Supply850W Corsair HX 850W Professional Gold 80PLUS® Modular Power Supply CP-9020032-UK
MotherboardAsus P9X79 Pro Intel X79 S 2011 DDR3 SATA III - 6Gb/s SATA RAID PCIe 3.0 (x16) ATX MOTHERBOARD
Processori7 3820 Intel Socket 2011 Quad Core 3.6GHz 10MB Cache 130W Retail BX80619I73820
CPU CoolerCorsair CPU Cooler H80i Hydro Series 1155/1156/1366/2011/AM2/AM3/FM1/FM2 CW-9060008-WW
Memory32GB (4x8GB) DDR3 1600Mhz Corsair Vengeance Jet Black CAS 10-10-10-27 PC Memory CMZ32GX3M4X1600C10
Solid State Drive240GB SSD 2.5" Kingston Hyper X Sata III Hard Disk Drive SH103S3/240G
Hard Disk drive1TB 3.5" Seagate Barracuda 7200RPM 32Mb Cache Sata III Hard Disk Drive ST31000524AS
Optical DrivePioneer Blu-ray Writer 12x BD-R, x8 DVD±DL x16 DVD±R x6 DVD±RW SATA Black Retail BDR-207EBK
Graphics CardGTX690 4Gb Asus 915MHz 3072 Cores 28nm 6008MHz GDDR5 GPU 3 x DL DVI Mini DP PCI-E 3.0 Graphics Card GTX690-4GD5 90-C3CHL0-T0UAY0YZ
Sound CardAsus Xonar DX/XD 7.1 PCI-E Soundcard Low Profile 90-YAA060-1UAN0BZ
Operating SystemMicrosoft FQC-04649 Windows Pro 7 64bit With SP1 OEM DVD
Warranty (UK Mainland Only)3 Year Silver Cover.First 30 days - FREE Collect and Return on fault - 1st Year Covers full Parts and Labour Return to Base - 2nd and 3rd Year Labour Only Return to Base
BTW i do have a power meter, and i do not see any spike when the BSOD happens. power consumption is fairly stable between 300-400W when browsing.
 

faalin

Judicious
Sorry but im going to throw a bunch of have you tired this at you.

Tried each 690 at a time?
Moved monitors to different ports?
Tried different cables?
using 2 different cables from the PSU to power the card?
Moved the card to a different PCI-e slot?
Rolled back the drivers to an older version?
 

throll

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Sorry but im going to throw a bunch of have you tired this at you.

Tried each 690 at a time?
Moved monitors to different ports?
Tried different cables?
using 2 different cables from the PSU to power the card?
Moved the card to a different PCI-e slot?
Rolled back the drivers to an older version?
I tried all of it except different cables so i ordered new ones, let's see tomorrow.
 

throll

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this looks like more of a driver issue, given how old the card is, it's not gonna get fixed. most likely this means upgrading to a new GPU. What's off putting is the fact that these new generation cards will means new CPU which mean new MOBO..
 
this looks like more of a driver issue, given how old the card is, it's not gonna get fixed. most likely this means upgrading to a new GPU. What's off putting is the fact that these new generation cards will means new CPU which mean new MOBO..
Since your mobo has UEFI BIOS, you can install whatever new GPU you wish. Yes, you will not be fully utilising it due to your CPU , but it can always be transfered to a new build/platform upgrade afterwards.
 

faalin

Judicious
this looks like more of a driver issue, given how old the card is, it's not gonna get fixed. most likely this means upgrading to a new GPU. What's off putting is the fact that these new generation cards will means new CPU which mean new MOBO..
What are you doing with the computer? Your i7 3820 is roughly on par with a E3-1275 v2 and it runs a GTX 980. Im not sure how much the E3 gets taxed as my Nephew plays Lego Batman on it, while my sister in law plays Rust, and Dirt 4. That computer was running a 780Ti, which is now in my work computer and runs 4 dell 23" monitors which does not have the issue yours does with the key combo shortcut. You can pick one up as cheap as $60 (if your lucky) up to about $150
 

throll

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What are you doing with the computer? Your i7 3820 is roughly on par with a E3-1275 v2 and it runs a GTX 980. Im not sure how much the E3 gets taxed as my Nephew plays Lego Batman on it, while my sister in law plays Rust, and Dirt 4. That computer was running a 780Ti, which is now in my work computer and runs 4 dell 23" monitors which does not have the issue yours does with the key combo shortcut. You can pick one up as cheap as $60 (if your lucky) up to about $150
Work, gaming (old titles for now) and streaming. Yes I could do with a relatively old GPU but I plan to play new titles soon.

What is weird is the combo shortcut is a problem only for sreen number 4 the other screens work fine. I thought the only thing untested is the cable given that i tried two different monitors as my 4th screen. So i got a new DVI cable.. and still the same problem, what a mistery really.

Anyway thank you all for your help.
 
Feb 24, 2021
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Hey-o:
I Have the exact same issue, But an NVIDIA 1080.
Thought I had the Same PSU, But I Have EVGA 850W 80PLUS GOLD GQ MODULAR POWER SUPPLY . (My old box must have had the Corsair). I am curious if it's something to do w/modular voltage or just voltage in general to the video card... Just thought I'd let you know you're not alone, 3 monitors works fine.. 4th makes her not load - no bios, just stay black 4 times out of 5..... Pull the 4th monitor and up she pops.... and occasional crashes when gaming on one monitor w/4 on.

Here is my build In case you see something that matches....
If you find anything plz. let us know!

Thanks.



ID-INFO 636430 CWSP2Z 1 0.00 0.00
MODEL1 C SERIES 1 0.00 0.00
KB-161-301 CYBERPOWERPC SKORPION K1 RGB MECHANICAL GAMING KEYBOA 1 5.00 5.00
RD
HS-203-101 WHITE/ORANGE CYBERPOWERPC AULA GAMING HEADSET 1 5.00 5.00
NC-USB-140 TP-LINK 802.11AC ARCHER T2U DUAL-BAND WIRELESS AC600 1 5.00 5.00
USB ADAPTER
MO-110-133 RAZER ABYSSUS OPTICAL GAMING MOUSE & GOLIATHUS GAMING 1 5.00 5.00
MOUSE PAD COMBO
SW-152-251 NVIDIA BE THE HERO BUNDLE 1 0.00 0.00
KB-159-101 AZZA MULTIMEDIA/ INTERNET USB KEYBOARD 1 0.00 0.00
MO-131-101 CYBERPOWERPC WHITE LED USB GAMING MOUSE 1 0.00 0.00
BOX1 SYSTEM BOX AND FOAM 1 0.00 0.00
CU-155-102 AMD RYZEN 7 1700X 3.4GHZ(3.8GHZ TURBO) 8-CORE 16MB L3 1 1,095.00 1,095.00
CACHE AM4 95W RETAIL NO CPU FAN
HD-505-402 512GB INTEL 600P SERIES SSD PCIE NVME M.2 1800MB/560M 1 135.00 135.00
B 80mm
HD-403-303 2TB HDD 3.5" SATAIII 7200RPM 6.0 GB/s 64MB CACHE 1 23.00 23.00
RM-601-102 8GB DDR4-2400 MEMORY 2 30.00 60.00
FA-104-120 GREEN CASE FAN 120MM W/LED 3 5.00 15.00
FA-WATER-501 CORSAIR HYDRO SERIES H60 120MM LIQUID COOLING 1 24.00 24.00
FA-104-503 THERMALTAKE RIING 120MM HIGH STATIC PRESSURE GREEN LE 2 0.00 0.00
D FAN
LABEL-101 CYBERPOWERPC SYSTEM SERIAL NUMBER 1 0.00 0.00
CS-432-105 BLACK CFI BOREALIGHT FULL TOWER CASE NO POWER 1 25.00 25.00
NL-104-104 DEEPCOOL RGB COLOR LED 300MM W/ REMOTE CONTROL TAPE + 1 0.00 0.00
MAGNET
CD-144-101 BLACK LG 24X DVDRW 1 0.00 0.00
MB-454-101 ASROCK X370 KILLER SLI AM4 ATX W/RGB CROSSFIRE SLI SA 1 0.00 0.00
TA3 2 M.2/PCIE
PS-305-114 EVGA 850W 80PLUS GOLD GQ MODULAR POWER SUPPLY 1 25.00 25.00
VC-254-101 NVIDIA GEFORCE GTX 1080 8GB GDDR5X 1 414.00 414.00
SW-190-D10HE WINDOWS 10 HOME FOR HIGH END DEVICES DIGITAL LICENSE 1 0.00 0.00
SW-190-110 WINDOWS 10 64-BIT RECOVERY MEDIA 1 0.00 0.00
MISC PUSH AND PULL 1 0.00 0.00
MISC ONBOARD 7.1 SOUND 1 0.00 0.00
 

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