Question Issue when adding an extra 8 gb of ram

Mar 31, 2020
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Ok so I initially had 8gbs of 2400 MGz DDR4 ram (ballistix) and when i added another 8gb of 2400MGz DDR4 ram (crucial) my pc would turn on but no signal would go to my monitor and my pc would restart itself. Both sticks work individually in the 1st slot and 2nd slot (I only have 2 slots on motherboard not ddr4) . I used the crucial system scanner to double check they were compatible and they were. Confusion of the highest order, please help.
 

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