Question Issue with blurry display on ALL monitors (NEW PC)

[Adzzzy3]

Hey All,
I just recently bought a Pre-Built PC and everything works fine, but the monitor display is a little fuzzy and pixelated.
i've tried absolutely everything I know:

Issue occurs on HDMI and DP and on multiple monitors. This occurs on the BIOS and OS. Monitor settings, using the buttons on the monitor, are clear which is expected as this issue occurs on multiple monitors.

1. ensured resolution settings in windows and nvidia control panel are all set correctly and to native 1920x1080 (144hz) -
2. Scaling is 100%, changing it doesnt help
3. Drivers are all up to date, every single one. (tried re-installing nvidia drivers)
4. Updated BIOS
5. Any scaling options the Nvidia control panel do not work (no scaling, full, aspect ratio, integer scaling)
6. Yes the DP is plugged into the GPU
7. Cleartype doesnt do anything

I've tried so many things im forgetting what i tried but any assistance is appreciated. Specs and data from DXDIAG are below
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406) MOBO: Gigabyte Z590 UD AC
CPU: 11th Gen Intel(R) Core(TM) i9-11900
GPU: 3060ti
Monitor: AOC 24G2W1G4
DXDIAG data:
------------------
System Information
------------------
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z590 UD AC
BIOS: F3 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz (16 CPUs), ~2.5GHz
Memory: 32768MB RAM
Available OS Memory: 32638MB RAM
Page File: 6919MB used, 30837MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode
-------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060 Ti
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24368 MB
Dedicated Memory: 8050 MB
Shared Memory: 16318 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.664062,0.308594), Green(0.275391,0.669922), Blue(0.154297,0.050781), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 24G2W1G4
Monitor Id: AOC2402
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported

 

[Ralston18]

Pre-built PC - PSU: make, model, wattage, age, condition?

Boot into Safe Mode - Is the blurriness still present?

Try your monitor on another known working computer.

Try another known working (not blurry) monitor on your computer.

Determine if the blurriness follows the monitor or stays with your computer.

 

[kanewolf]

Hey All,
I just recently bought a Pre-Built PC and everything works fine, but the monitor display is a little fuzzy and pixelated.
i've tried absolutely everything I know:

Issue occurs on HDMI and DP and on multiple monitors. This occurs on the BIOS and OS. Monitor settings, using the buttons on the monitor, are clear which is expected as this issue occurs on multiple monitors.

1. ensured resolution settings in windows and nvidia control panel are all set correctly and to native 1920x1080 (144hz) -
2. Scaling is 100%, changing it doesnt help
3. Drivers are all up to date, every single one. (tried re-installing nvidia drivers)
4. Updated BIOS
5. Any scaling options the Nvidia control panel do not work (no scaling, full, aspect ratio, integer scaling)
6. Yes the DP is plugged into the GPU
7. Cleartype doesnt do anything

I've tried so many things im forgetting what i tried but any assistance is appreciated. Specs and data from DXDIAG are below
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406) MOBO: Gigabyte Z590 UD AC
CPU: 11th Gen Intel(R) Core(TM) i9-11900
GPU: 3060ti
Monitor: AOC 24G2W1G4
DXDIAG data:
------------------
System Information
------------------
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z590 UD AC
BIOS: F3 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz (16 CPUs), ~2.5GHz
Memory: 32768MB RAM
Available OS Memory: 32638MB RAM
Page File: 6919MB used, 30837MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode
-------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060 Ti
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24368 MB
Dedicated Memory: 8050 MB
Shared Memory: 16318 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.664062,0.308594), Green(0.275391,0.669922), Blue(0.154297,0.050781), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 24G2W1G4
Monitor Id: AOC2402
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported

Although your monitor is supposed to be 144Hz compatible, it is interesting that it shows "Native Mode: 1920 x 1080(p) (60.000Hz)"
You are also trying to run 32bit color.

Have you tried 60Hz ?
What about 24bit color ?

 

[Adzzzy3]

Pre-built PC - PSU: make, model, wattage, age, condition?

Boot into Safe Mode - Is the blurriness still present?

Try your monitor on another known working computer.

Try another known working (not blurry) monitor on your computer.

Determine if the blurriness follows the monitor or stays with your computer.

Thanks for the reply, blurriness only occurs on this PC - does not follow the monitor. I have tried another working not blurry monitor and it has the same issue on this PC. Here is the link to the parts on this PC https://www.ple.com.au/Products/648171/PLE-Aurora-Prebuilt-Gaming-PC
it is only 2 days old.

Ill try boot in to safe mode and see what happens. The BIOS itself is also blurry/pixelated.

 

[Adzzzy3]

Although your monitor is supposed to be 144Hz compatible, it is interesting that it shows "Native Mode: 1920 x 1080(p) (60.000Hz)"
You are also trying to run 32bit color.

Have you tried 60Hz ?
What about 24bit color ?

I will try to run it at 24bit color and see what difference it makes. but i have tried lower hz settings and makes no difference.

 

[Adzzzy3]

Hey All,
I just recently bought a Pre-Built PC and everything works fine, but the monitor display is a little fuzzy and pixelated.
i've tried absolutely everything I know:

Issue occurs on HDMI and DP and on multiple monitors. This occurs on the BIOS and OS. Monitor settings, using the buttons on the monitor, are clear which is expected as this issue occurs on multiple monitors.

1. ensured resolution settings in windows and nvidia control panel are all set correctly and to native 1920x1080 (144hz) -
2. Scaling is 100%, changing it doesnt help
3. Drivers are all up to date, every single one. (tried re-installing nvidia drivers)
4. Updated BIOS
5. Any scaling options the Nvidia control panel do not work (no scaling, full, aspect ratio, integer scaling)
6. Yes the DP is plugged into the GPU
7. Cleartype doesnt do anything

I've tried so many things im forgetting what i tried but any assistance is appreciated. Specs and data from DXDIAG are below
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406) MOBO: Gigabyte Z590 UD AC
CPU: 11th Gen Intel(R) Core(TM) i9-11900
GPU: 3060ti
Monitor: AOC 24G2W1G4
DXDIAG data:
------------------
System Information
------------------
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z590 UD AC
BIOS: F3 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz (16 CPUs), ~2.5GHz
Memory: 32768MB RAM
Available OS Memory: 32638MB RAM
Page File: 6919MB used, 30837MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode
-------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060 Ti
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24368 MB
Dedicated Memory: 8050 MB
Shared Memory: 16318 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.664062,0.308594), Green(0.275391,0.669922), Blue(0.154297,0.050781), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 24G2W1G4
Monitor Id: AOC2402
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported

 

[TheObeseGiraffe]

Have you tried using onboard graphics through your CPU to see if its still blurry? Just an idea perhaps.

 

[Adzzzy3]

Have you tried using onboard graphics through your CPU to see if its still blurry? Just an idea perhaps.

I did for troubleshootings sake but it wont detect my display, i have the display adapters installed etc and enabled through the bios though... kinda strange but unrelated i believe.

 

[TheObeseGiraffe]

I did for troubleshootings sake but it wont detect my display, i have the display adapters installed etc and enabled through the bios though... kinda strange but unrelated i believe.

Thats so weird. Try a different cable perhaps? or a different port on your GPU?

 

[Adzzzy3]

Thats so weird. Try a different cable perhaps? or a different port on your GPU?

Yeah I gave that a shot, even tried using HDMI and the issue persists.