Question Issue with Diyeeni PCIe SATA Expansion Card: Only 5 out of 8 Hard Drives Detected in TrueNAS

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May 3, 2024
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Hello everyone,

I'm currently facing an issue with my setup involving a Diyeeni PCIe SATA Expansion Card. I have the card installed in a SHANGZHAOYUAN H97M PRO LGA 1150 Motherboard, alongside a hard drive connected directly to the motherboard. However, when I access the STORAGE section of TrueNAS, I can only see the SATA drive connected to the motherboard and five out of the eight hard drives connected to the expansion card.

Here are the specifications of my setup:

  • Motherboard: SHANGZHAOYUAN H97M PRO LGA 1150 Motherboard
  • Expansion Card: Diyeeni PCIe SATA Expansion Card (8 Ports SATA III 6Gbps)
  • Processor: Intel 4th/5th Gen Core i3/i5/i7/Pentium/Xeon
  • RAM: 32GB DDR3
I've already checked the physical connections and they seem fine. Does anyone have any insights or suggestions on how to troubleshoot and resolve this issue?
 
Diyeeni PCIe SATA Expansion Card (8 Ports SATA III 6Gbps) uses JMB5XX port multiplier.
Probably TrueNAS has some compatibility issues with this card because of that.

Get PCIE sata expansion card without port multiplier on it.
 
Hello everyone,

I'm currently facing an issue with my setup involving a Diyeeni PCIe SATA Expansion Card. I have the card installed in a SHANGZHAOYUAN H97M PRO LGA 1150 Motherboard, alongside a hard drive connected directly to the motherboard. However, when I access the STORAGE section of TrueNAS, I can only see the SATA drive connected to the motherboard and five out of the eight hard drives connected to the expansion card.

Here are the specifications of my setup:

  • Motherboard: SHANGZHAOYUAN H97M PRO LGA 1150 Motherboard
  • Expansion Card: Diyeeni PCIe SATA Expansion Card (8 Ports SATA III 6Gbps)
  • Processor: Intel 4th/5th Gen Core i3/i5/i7/Pentium/Xeon
  • RAM: 32GB DDR3
I've already checked the physical connections and they seem fine. Does anyone have any insights or suggestions on how to troubleshoot and resolve this issue?
Have you tried all 8 of the ports one-by-one, with a known functioning drive? That would be my first troubleshooting. It is a bunch of power-on / power-off pains but it is the only thing I can think of.
 
SATA IT Mode HBAs Controller


Yes, I did it, one by one, even when the TrueNAS installation started for the first time you could see the 8 disks plus the disk connected to the mother. Now I think that maybe that card is not the right one and an IT Mode HBAs card is. Maybe that will solve it. Anyway, for now I was thinking of leaving 5 drives connected to the expansion card and connecting the rest to the SATA connections on the motherboard. What do you think?
 
SATA IT Mode HBAs Controller


Yes, I did it, one by one, even when the TrueNAS installation started for the first time you could see the 8 disks plus the disk connected to the mother. Now I think that maybe that card is not the right one and an IT Mode HBAs card is. Maybe that will solve it. Anyway, for now I was thinking of leaving 5 drives connected to the expansion card and connecting the rest to the SATA connections on the motherboard. What do you think?
Your motherboard SATA ports probably have better performance. You have a PCIe X1 split to multiple hard drives. That is a bottleneck, especially with your old motherboard.
 
Diyeeni PCIe SATA Expansion Card (8 Ports SATA III 6Gbps) uses JMB5XX port multiplier.
Probably TrueNAS has some compatibility issues with this card because of that.

Get PCIE sata expansion card without port multiplier on it.
Your motherboard SATA ports probably have better performance. You have a PCIe X1 split to multiple hard drives. That is a bottleneck, especially with your old motherboard.
I just think Truenas prefers direct connections. The chip used for that sata controller that has the expansion card that I installed says that it generally only has 4 or 5 ports, so it may be using a switching chip (mux) to make more than 5 that is not compatible with the controllers for Linux. So I thought I would connect those remaining 3 units to the motherboard and see if it would work well. I mentioned the enterprise HBA card, because the bandwidth is higher and they have better compatibility. Or at least I believe that.
 
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