Issue with Monitor? or PC?...or DVI Cable?

[nathansawant]

Alright, so I have once again returned to Tom's Hardware to get guidance on what to do in this situation.

I use my Pc for 2 main reasons, to work/browse/study/and game. The only game I happen to be playing is modded Minecraft (laugh all you want, but I love it). The issue I've been having for the longest time and it only occurs when I'm playing the game is that my monitor screen, after 5-60minutes of consecutive gaming, goes completely green. After it goes green I can't perform any actions resulting in having to reboot pc.

after googling it, either no one else is having that issue, it's not the same as mine, or people suggest a new HDMI cord as the pins could be bent.

I've tried installing new drivers for my cpu (Ryzen 5 2400G), which doesn't help at all.

If anyone has any ideas, or solutions to this problem, it would be greatly appreciated!

PC components:
Ryzen 5 2400G
Stock cooler.
1x8 GB DDR4-2400 Ram stick
ASRock A320M-DGS
no GPU
1TB HDD
Samsung SD330 24"Monitor.

(Notes) *Yes I did get my bios flashed so I can use the 2400G.
*Nothing is overclocked

 

[xed21]

Is anything overheating when the issue occurs?

 

[smorizio]

the ipgpu may be running out of free ram or it a heat issues. for the heat issue see if you can use a friend video card see if the issue pop up on a test gpu.

 

[smorizio]

contact amd support there was a person had the same issue that was a pro builder on youtube. the issue was that on amd drivers page the driver was the old one that was downloaded. he had to get help from amd support to get the newest video driver.

 

[nathansawant]

Is anything overheating when the issue occurs?

What is the safest way to check that?

 

[nathansawant]

contact amd support there was a person had the same issue that was a pro builder on youtube. the issue was that on amd drivers page the driver was the old one that was downloaded. he had to get help from amd support to get the newest video driver.

Can you link me the video?

And also, I don't know anybody that has a GPU I can borrow so I might just have to take it to the nearest Canada Computer's to test.

 

[xed21]

Is anything overheating when the issue occurs?

What is the safest way to check that?

There are many different programs you can use to monitor your CPU and GPU temps. A popular program to download is Core Temp. A quick google search should help you find a program and how to use it.

 

[nathansawant]

Is anything overheating when the issue occurs?

What is the safest way to check that?

There are many different programs you can use to monitor your CPU and GPU temps. A popular program to download is Core Temp. A quick google search should help you find a program and how to use it.

My Temperatures are around 40-50 degrees celsius when it goes green.

 

[smorizio]

https://www.youtube.com/watch?v=heYlWjkVrgY&t=7s