Question Issue with new Ryzen build

[dfd282]

Ok so I built a new Ryzen system with all new parts ordered from Amazon. Asus B650 Plus Wifi motherboard, Ryzen 7 7700x cpu, and 32gb of Corsair vengeance DDR5 ram.

On initial boot I got a bios message saying a new cpu had been installed and that I needed to press F1 to erase previous settings. I found that odd as I’ve never received that message on first boot with a new build.

I pressed F1 and it rebooted twice before allowing me to load into the bios.

I inserted my windows 11 install usb and booted to that, and followed through the prompts to format my Samsung 980Pro nVMe drive and install windows. It copied all the files, did it’s normal install, and rebooted.

This time on boot after running through bios self test it told me that there was a kernel error and windows couldn’t load. I tried a variety of reboots, even attempted to force it to reboot from the windows usb key in an attempt to reformat and reinstall, with no luck. I keep getting this error that a file is corrupted and/or a kernel error, and it won’t even load the windows installer now.

I tried removing the nVMe I had installed to thinking I’d let it attempt to install fresh to the second nVMe but it still won’t load the windows installer off the usb key anymore. Just gives me this error.

So, questions: do I have a motherboard that was pre owned, returned, and resold by Amazon as new? Getting a message about a new cpu installed I found as very odd.

Second, do I have a faulty windows usb install drive?

Third, do I perhaps have faulty memory (I’m running windows memory diag tool from the usb key and 5% into the first pass it says that hardware problems were detected).

I’m a little stumped on this one.

 

[Misgar]

Are you running the RAM at stock speed or with DOCP overclock.

Try a different USB memory stick.

Try Windows 10 instead of 11.

 

[dfd282]

Are you running the RAM at stock speed or with DOCP overclock.

Try a different USB memory stick.

Try Windows 10 instead of 11.

Everything is stock, no overclocking.

Will have to try returning the memory stick to Best Buy and getting another one. Or else downloading from Microsoft and creating a new one from scratch.

We wanted windows 10, but I couldn’t find anywhere to buy the license so we ended up going with 11. Interestingly the bios shows the memory sticks name as being windows 10 not 11, though.

 

[Misgar]

Yes, it's true that Microsoft stopped selling Windows 10 licences some time ago and finding a clean Windows 10 ISO might be difficult. I keep ISOs from deprecated OS in case I need to refresh an old PC.

I suggested Windows 10 because it's a different OS and less fussy about hardware. Windows 11 likes TPM 2.0 and might object if it finds TPM 1.2. also, your USB memory stick with 11 might be corrupted.

An equally valid test would be to install Linux instead of Windows 11 to see if the hardware is stable.

Microsoft has a funny habit of marking a new OS with the number of the previous version. It's probably so that when an old third-party program asks "Which version of Windows am I running in?" it receives the answer it expects. The program might not run if it gets an unexpected (new) Windows version number.