Issue with quality of Elgato HD60 Game Capture?

[jtpetch]

Hi, I've got an Elgato HD60 Game Capture device, and I'm trying to record some gameplay with it. I've so far only done a few tests, and I'm a bit confused by the results.
This first test was done, recording my PC, through and HDMI passthrough, with the USB of the Elgato plugged back into my PC. The quality is ok.

This second test was done, using the EXACT SAME setup, and EXACT SAME Elgato settings, only the USB was connected to a laptop I recently acquired, instead of my main pc. The quality was much lower, the FPS lowered a few times, and it froze for a split second at least once.
Both times, I was recording at the MAX settings (60fps, full 1920x1080 1080p, best quality on the quality slider, full RGB colors.)

Now, I'm not entirely sure why this is happening, because I would think this laptop would be powerful enough to "simply" record, and encode the videos. Also, both tests were unedited, uncompressed; the raw .mp4 files produced straight from Elgato.

Also, another note, I have noticed that even when my videos are in 1080p, they do not look as high-quality (not the content, just the overall visual quality) as some of the popular YouTubers' videos (RoosterTeeth, Skydoesminecraft, etc). I'm not sure what they're doing differently than I am, I know for a fact that RT uses Elgatos for their videos, and I believe that Sky uses either Dxtory or Fraps.

 

[Coolboy951]

Hi, I've got an Elgato HD60 Game Capture device, and I'm trying to record some gameplay with it. I've so far only done a few tests, and I'm a bit confused by the results.
This first test was done, recording my PC, through and HDMI passthrough, with the USB of the Elgato plugged back into my PC. The quality is ok.

This second test was done, using the EXACT SAME setup, and EXACT SAME Elgato settings, only the USB was connected to a laptop I recently acquired, instead of my main pc. The quality was much lower, the FPS lowered a few times, and it froze for a split second at least once.
Both times, I was recording at the MAX settings (60fps, full 1920x1080 1080p, best quality on the quality slider, full RGB colors.)

Now, I'm not entirely sure why this is happening, because I would think this laptop would be powerful enough to "simply" record, and encode the videos. Also, both tests were unedited, uncompressed; the raw .mp4 files produced straight from Elgato.

Also, another note, I have noticed that even when my videos are in 1080p, they do not look as high-quality (not the content, just the overall visual quality) as some of the popular YouTubers' videos (RoosterTeeth, Skydoesminecraft, etc). I'm not sure what they're doing differently than I am, I know for a fact that RT uses Elgatos for their videos, and I believe that Sky uses either Dxtory or Fraps.

make sure you have no open applications, close out applications and it depends if your laptop has a better CPU or more memory and with the black borders around make sure you have it set on the right screen resolution your monitor/ laptop screen supports

 

[jtpetch]

make sure you have no open applications, close out applications and it depends if your laptop has a better CPU or more memory and with the black borders around make sure you have it set on the right screen resolution your monitor/ laptop screen supports

On the laptop, I had nothing else open (and I mean nothing. This laptop has a FRESH install of Win 8.1, as i needed to wipe the drive to fix it, and it has nothing else installed.)
The Laptop CPU is a 2.3 (3.2 turbo) GHz quad core AMD cpu, and it has 6 gb of DDR3 ram.
My PC CPU is an FX-6300, 6 core, 4.0 GHz AMD cpu, and it has 8 gb ddr3 ram.
As for the black bars? I'm really at a loss there. My computer is outputting 1920x1080 to my 1920x1080 HDTV, via HDMI. The Elgato is set to capture, and record in that as well. I have tried enabling overscan, but it only gets rid of the bars on the top and bottom.

 

[Coolboy951]

make sure you have no open applications, close out applications and it depends if your laptop has a better CPU or more memory and with the black borders around make sure you have it set on the right screen resolution your monitor/ laptop screen supports

On the laptop, I had nothing else open (and I mean nothing. This laptop has a FRESH install of Win 8.1, as i needed to wipe the drive to fix it, and it has nothing else installed.)
The Laptop CPU is a 2.3 (3.2 turbo) GHz quad core AMD cpu, and it has 6 gb of DDR3 ram.
My PC CPU is an FX-6300, 6 core, 4.0 GHz AMD cpu, and it has 8 gb ddr3 ram.
As for the black bars? I'm really at a loss there. My computer is outputting 1920x1080 to my 1920x1080 HDTV, via HDMI. The Elgato is set to capture, and record in that as well. I have tried enabling overscan, but it only gets rid of the bars on the top and bottom.

http://www.tune-up.com/download/ download this and try again make sure your tv can output 1080p