Question Issue with Windows and USB audio device

[OliontheRadio]

Hello, I am encountering an issue with a USB audio device (Mixer used for internet radio) plugged into my Windows 11 PC (info below), whenever an audio source starts or stops there is an audible pop (pictured - gain added so is visible), I've sent the unit back to the manufacturer and they couldn't find an issue or hear a pop! Since then I've got a new unit but the issue is still there, I've tried different cables and tried it on my laptop, but that had the same issue.. HOWEVER, if I join a discord call (with one channel set as the output for discord) that one channel doesn't have a pop when any other audio is stopped or started, that makes me think its more of a PC problem rather than the device itself?

Any help in getting this solved would be great! Thanks.


PC:
CPU: Ryzen 7 5700x 8 Core
CPU cooler: Unsure (Generic PC Specialist Fan)
Motherboard: ASUS PRIME A520M-A II
Ram: 16 GB DDR4 (Corsair)
SSD/HDD: 1 TB SSD
GPU: RX 6600
PSU: N/A
Chassis: PC SPECIALIST Icon 300
OS: Windows 11 Home

Bios version is American Megatrends Inc. 3610, 30/08/2024
The Laptop is a HONOR Magicbook x 14

 

[Roland Of Gilead]

Hey there,

Are all your system drivers up to date, including chipset?

When you did the bios update to that version did you clear CMOS too?

 

[OliontheRadio]

Hey there,

Are all your system drivers up to date, including chipset?

When you did the bios update to that version did you clear CMOS too?

Hia,

All of the drivers are up to date, but I am unsure if I cleared CMOS (unsure what that even means tbh)