Question Issues when trying to install Windows on new SSD ?

Nov 2, 2023
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Hello,
I have an HP prebuilt gaming pc and it came with a 500gb SSD that I wanted to replace with a larger 1TB one. So I bought a Samsung PCIe 4.0 NVMe M.2 SSD which should be compatible with my PC. It shows up in my BIOS, but I cannot find it in the diskpart. In addition, I tried to boot my pc from a usb in order to install Windows 11 on the ssd, and the only issue I had with that was the fact that no drivers would show up when I turned on my pc and the Windows install screen came up.

I only have one storage slot and I needed more storage so I wanted to replace the whole ssd. The ssd I already had in the pc is almost the exact same as the one I just bought, though it has less storage and is a different brand. Is there any reason why I cannot boot from a usb and install Windows on the new ssd?
Thanks
 
What is supposedly on the USB stick? How was it constructed?

Did you select the USB stick as a boot device by making a change in the BIOS? Or did you choose the USB stick from a boot menu?

Or?
The correct windows software was installed on the usb and as a recovery file. I am almost certain its not an issue with that.
Im pretty sure I just booted from my usb…i never changed any settings in the bios, but i did look over them and everything seemed fine. Ive followed multiple tutorials online to do this and I run into the same problem no matter where I download the software from.
 
If you insert a USB stick in a port and hit the power button, the PC would not typically boot from it. So, I'm not clear on what you did.

"The correct windows software was installed on the usb and as a recovery file."

Was installed from where; how; in what manner?

Not sure what you mean by "as a recovery file".
 
If you insert a USB stick in a port and hit the power button, the PC would not typically boot from it. So, I'm not clear on what you did.

"The correct windows software was installed on the usb and as a recovery file."

Was installed from where; how; in what manner?

Not sure what you mean by "as a recovery file".
Sorry i dont know much about pcs but i installed it from the official windows website as a windows 11 .iso file and and imaged the .iso file onto a usb then booted from the usb. Im pretty sure i made a change in the bios. idk what i did but every time i stick the usb in and turn it on it starts booting from the usb and a windows install screen pops up. I did not mean recovery file.
 
every time i stick the usb in and turn it on it starts booting from the usb and a windows install screen pops up.

I'm not sure what you are actually seeing on your monitor but what's wrong with that? Why are you unable to proceed?

Leaving that issue aside.....are you aware you can probably move "everything" from the old 500 GB drive to the new 1 TB drive without reinstalling Windows? Does that interest you at all?
 
I'm not sure what you are actually seeing on your monitor but what's wrong with that? Why are you unable to proceed?

Leaving that issue aside.....are you aware you can probably move "everything" from the old 500 GB drive to the new 1 TB drive without reinstalling Windows? Does that interest you at all?
The windows install menu doesnt let me proceed because my ssd driver doesnt appear there. It is 100% working and installed right. And yes i knew that you could, I just thought you had to have a second ssd slot in order to do so. Worst case scenario I just take it to bestbuy or something to get them to install it but I wanted to avoid any additional costs.
 
I just thought you had to have a second ssd slot in order to do so.

Not necessarily.

You would need another drive of some type, but it wouldn't need to be an SSD and it wouldn't even have to be an internal drive.

I'm not sure about that driver issue.

"It is 100% working and installed right."

What exactly is "It" in that sentence?
 
Not necessarily.

You would need another drive of some type, but it wouldn't need to be an SSD and it wouldn't even have to be an internal drive.

I'm not sure about that driver issue.

"It is 100% working and installed right."

What exactly is "It" in that sentence?
Do you have a recommended method when transferring the data? “It” is referring to the ssd itself.
 
Do you have a recommended method when transferring the data? “It” is referring to the ssd itself.

"Cloning" or "imaging"; either method might work. Macrium Reflect is a typical software tool to do either.

Which is appropriate would depend on details you haven't yet provided.

I would certainly think an HP gaming PC would have several internal SATA drive ports.

It may or may not have more than 1 internal M.2 port. It's up to you to confirm that one way or another. If it does, you should be able to use cloning.

If it does NOT, you should be able to use imaging IF you have access to any other type of hard drive. Do you?

Make and model of all involved hardware might help.....the specific HP PC, any other specific drives you may have, including capacity.

How much space is now occupied on this 500 GB drive that you want to replace?

Was that your ultimate goal if possible.....to simply "transfer everything, Windows and all" from the old drive to the new drive?
 
"Cloning" or "imaging"; either method might work. Macrium Reflect is a typical software tool to do either.

Which is appropriate would depend on details you haven't yet provided.

I would certainly think an HP gaming PC would have several internal SATA drive ports.

It may or may not have more than 1 internal M.2 port. It's up to you to confirm that one way or another. If it does, you should be able to use cloning.

If it does NOT, you should be able to use imaging IF you have access to any other type of hard drive. Do you?

Make and model of all involved hardware might help.....the specific HP PC, any other specific drives you may have, including capacity.

How much space is now occupied on this 500 GB drive that you want to replace?

Was that your ultimate goal if possible.....to simply "transfer everything, Windows and all" from the old drive to the new drive?
mine has one sata port
 
The windows install menu doesnt let me proceed because my ssd driver doesnt appear there. It is 100% working and installed right. And yes i knew that you could I just thought you had to have a second ssd slot in order to do so. Worst case scenario I just take it to bestbuy or something to get them to install it but I wanted to avoid any additional costs.
bestbuy costs a ton for troubleshooting and installation might be cheaper just to get a new mobo unless you have their membership
 
"Cloning" or "imaging"; either method might work. Macrium Reflect is a typical software tool to do either.

Which is appropriate would depend on details you haven't yet provided.

I would certainly think an HP gaming PC would have several internal SATA drive ports.

It may or may not have more than 1 internal M.2 port. It's up to you to confirm that one way or another. If it does, you should be able to use cloning.

If it does NOT, you should be able to use imaging IF you have access to any other type of hard drive. Do you?

Make and model of all involved hardware might help.....the specific HP PC, any other specific drives you may have, including capacity.

How much space is now occupied on this 500 GB drive that you want to replace?

Was that your ultimate goal if possible.....to simply "transfer everything, Windows and all" from the old drive to the new drive?
I have a pc with a 3060ti, i7 12700, 24gb ram, currently 40gb free of around 477gb on the ssd i have. I have 3 SATA drive ports according to the system, only 1 M.2 port and I dont have access to a hard drive.

My initial goal was to download a windows 11 operating system on my new ssd so that i could just login to my windows account and just redownload everything. But If I could transfer the data that would be better.

The ssd i have is an PCIe NVMe hynix ssd and its fairly new. The new ssd I have is a Samsung 980 Pro (PCIe 4.0 NVMe M.2).
 
If you have only 1 M.2 port and do NOT have any other storage than these 2 SSDs, it looks like you will need to do a fresh install of Windows.

If you had an ordinary hard drive of perhaps 300 GB capacity, you could transfer "everything" to the new SSD via imaging. But you don't.

I'm guessing you have some personal data on the existing 500 GB SSD. How do you propose to get it onto the new drive?
 
If you have only 1 M.2 port and do NOT have any other storage than these 2 SSDs, it looks like you will need to do a fresh install of Windows.

If you had an ordinary hard drive of perhaps 300 GB capacity, you could transfer "everything" to the new SSD via imaging. But you don't.

I'm guessing you have some personal data on the existing 500 GB SSD. How do you propose to get it onto the new drive?
Im not sure, the method I tried was the only method I could find online that should work…except my new ssd drive did not appear when I tried to install a fresh version of windows using the usb. I did a little digging and it seems like im not the only one to have problems like this with the ssd i have, and windows being my operating system…but i couldnt find a fix. I do have some personal information on my old ssd but i dont care if i lose it.
All of my important information is stored in places like google drive or my microsoft account so installing a new copy of windows shouldnt hurt…i could just redownload everything. I could also return this usb and try a different brand usb to see if that fixes the issue. Otherwise i have no idea what to do.
 
I would certainly try another USB flash drive.

And all possible USB ports on the PC.

The USB drive needs to be at least 8 GB in size. Even an old antique USB 2.0 drive should work.

I'm guessing you have used Microsoft's "Media Creation Tool" to build that Windows installer USB stick.

Am I right or wrong?

I have no idea if you may have gone off the rails during the creation of that installer. You may want to try again.
 
I would certainly try another USB flash drive.

And all possible USB ports on the PC.

The USB drive needs to be at least 8 GB in size. Even an old antique USB 2.0 drive should work.

I'm guessing you have used Microsoft's "Media Creation Tool" to build that Windows installer USB stick.

Am I right or wrong?

I have no idea if you may have gone off the rails during the creation of that installer. You may want to try again.
I already tried 2 USBs and 3 of my usb ports, one of the usbs was brand new, and yes I used Microsoft Media Creation Tool. I tried getting it on the usb twice but I could try again.
 
I already tried 2 USBs and 3 of my usb ports, one of the usbs was brand new, and yes I used Microsoft Media Creation Tool. I tried getting it on the usb twice but I could try again.

In the BIOS:

Is "fast boot" enabled or disabled?

Is "secure boot" enabled or disabled?

Do you seen any references to Intel (PTT) Platform Trust Technology? It should be enabled.

When you boot from that installer, are you using UEFI mode?
 
In the BIOS:

Is "fast boot" enabled or disabled?

Is "secure boot" enabled or disabled?

Do you seen any references to Intel (PTT) Platform Trust Technology? It should be enabled.

When you boot from that installer, are you using UEFI mode?
I do not see a “fast boot” but a USB boot, network boot, and secure boot. Network boot is the only option not enabled.

I do not see references to Intel PTT

And it says network boot protocol: [IPv4+IPv6(UEFI)] so I assume im using UEFI mode
 
Do you see any references to TPM or Trusted Platform Module?

Do you see any references to CSM?

Are you sure about "fast boot" not appearing at all?

If the PC is completely off and you then:

1; insert the USB stick into a port
2; hit the power on button

And do NOT use the keyboard or mouse at all.

Where does the boot process stop? What is on screen at that moment?

I'm just wondering how you are choosing to boot from the stick, not an SSD?
 
Can you show photos of available BIOS screens?
(upload to imgur.com and post link)
It may be necessary to enable csm for drive to appear in windows installer.
View: https://imgur.com/a/ZOXR9YT
-boot options
View: https://i.imgur.com/NH5WUN7.jpg
-main
View: https://imgur.com/a/y4WBvEE
-configuration

Heres what it looked like when I tried to install the new copy of windows using the usb:
View: https://imgur.com/a/arjtax1
 
Do you see any references to TPM or Trusted Platform Module?

Do you see any references to CSM?

Are you sure about "fast boot" not appearing at all?

If the PC is completely off and you then:

1; insert the USB stick into a port
2; hit the power on button

And do NOT use the keyboard or mouse at all.

Where does the boot process stop? What is on screen at that moment?

I'm just wondering how you are choosing to boot from the stick, not an SSD?
I linked some photos hopefully those help. I did boot by putting the usb in then hitting the power button. Did not touch the keyboard or mouse at all.
 
Heres what it looked like when I tried to install the new copy of windows using the usb:
Download windows usb installation tool from gigabyte.

Extract it,
find nvme driver (WindowsImageTool\StorageControllers\Samsung_NVMe)
copy Samsung_NVMe driver folder onto windows installation media USB,
load during installation of windows.

In this screen press load driver.

Yt8MwQn.jpeg