hey guys i rent out a modem from my current internet provider, i was originally on a 50mb internet plan with them never had any issues with packet loss like i do now, went on a trip to colorado while i was gone they had upgraded everyones internet to their 100mb internet speed plan for free.. yay free right... now on the 50b plan never had any issue like i said before... now im constantly dealing with packet loss like crazy, the first couple of times doing a hard reset on the modem worked and fixed it for awhile now hard reset or unplugging the cables fixes it for like 10 mins then goes back to being 15-50% packet loss the only thing i can think of is the modem not being capable of handling the new speeds since it was given to me before the upgrade. i dont think its the cable line since there was never an issue before and it does not run on a splitter. being an avid gamer this is straight up annoying and hoping someone might have an idea as to whats going on, and dont suggest talking to their support... a 10 year old has more knowledge than those guys ever will with this company. ( ive called them like 17 times) like to there thoughts or help on this and if it is the modem what would be a better one to upgrade to for gaming for a decent price since im not all that knowledgable about modems.. i hardlline direct into the modem.