I'm having trouble with a desktop PC with a fresh install of Windows 10 Pro. Mobo is an Asus ROG STRIX X570-E Gaming. Speed test on both wired connections (Ookla Speedtest app) gives around 0.05Mbps down/1.7Mbps Up with 95.9% packet loss. Low ping and test starts fast then drops. Downloads fail. Websites are slow if they don't fail to load. On packetlosstest.com 149/149 sent and 0/149 received. When I connect through wifi it's 400Mbps/24Mbps and 0 packets lost.
I've tried two cables on both ports of the XB6 from Comcast. On another desktop both cables give speed tests 750Mbps/24Mbps with no problems. I've tried ping 50 times to google.com and no loss. Pathping and tracert results look normal as well. I've updated the driver (for the Intel I211) to the latest from Asus and Intel and uninstalled the device. I've tried Safe Mode with Networking. I've unchecked "Allow computer to turn off this device to save power." I've disabled energy efficient ethernet and Large Send Offload. Adapter shows as connected to router at 1Gbps. Logging on to the router seems snappy, no errors. I've tried both the Network adapter and Internet troubleshooters and reset the network. I've turned off firewall and DMZ. I've tried the 8.8.8.8 and 8.8.4.4 DNS Servers. Always the same problem with both adapters.
I'm wondering if there are any tools I can try to identify the problem. I used to have a USB bootable linux distro to try outside of Windows. I've been out of the loop for a while so wanted to see what anyone could recommend.
Thank you for any suggestions.
I've tried two cables on both ports of the XB6 from Comcast. On another desktop both cables give speed tests 750Mbps/24Mbps with no problems. I've tried ping 50 times to google.com and no loss. Pathping and tracert results look normal as well. I've updated the driver (for the Intel I211) to the latest from Asus and Intel and uninstalled the device. I've tried Safe Mode with Networking. I've unchecked "Allow computer to turn off this device to save power." I've disabled energy efficient ethernet and Large Send Offload. Adapter shows as connected to router at 1Gbps. Logging on to the router seems snappy, no errors. I've tried both the Network adapter and Internet troubleshooters and reset the network. I've turned off firewall and DMZ. I've tried the 8.8.8.8 and 8.8.4.4 DNS Servers. Always the same problem with both adapters.
I'm wondering if there are any tools I can try to identify the problem. I used to have a USB bootable linux distro to try outside of Windows. I've been out of the loop for a while so wanted to see what anyone could recommend.
Thank you for any suggestions.