Issues with GTX 970 on X79.

Illuminations

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Mar 16, 2014
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Evening.

Recently, my mate bought a brand new Nvidia GeForce GTX 970. The ASUS Strix model (STRIX-GTX970-DC2OC-4GD5) specifically. He upgraded from an Nvidia GeForce GTX 660 DirectCUII (GTX660-DC2O-2GD5), expecting a major increase in performance.

His system consists of an Intel Core i7-4820K (standard core clocks and voltages), his brand new Nvidia GeForce GTX 970 Strix, Corsair Value RAM (one stick, 8GB, 1333Mhz, CL9), ASUS P9X79 Motherboard (BIOS version 4502) and a Corsair CX750 PSU (...which I'm a bit unsure about on the quality side).

However, immideately, he noticed that games seems to run very sluggish and not perform at all up to the task expected. I popped over to him, and we tested the system together. I ran some benchmarks, and the results were not good. I even compared the tests to my own system, with an Intel Core i7-4820K (overclocked to 4200Mhz), an Nvidia GeForce GTX 760OC DirectCUII, HyperX Savage RAM (two sticks, 16GB, CL9), and an EVGA G2 750W PSU.

When I ran the Benchmark, I first ran Valley Benchmark alone. These are the results:


eGWl52X.png

The first run looked great. Decent score and with a stable, 100% usage on the GPU core. Compared, the score was a lot higher than my setup. However, on the next run, when we ran it with Prime95, to push the CPU-cores to 100%, with the Blend test, the score was a lot worse.

This is the Valley Benchmark score with Prime95.


50c79s2.png

Obviously, pushing the CPU to 100% together with the Valley Bechmark-test, will reduce the performance. But, on this very test, even my system performed a lot better with the Nvidia GeForce GTX 760OC. We noticed that GPU usage never reaced over 35%. In my mind, this is caused by the CPU not beeing strong enough to recieve all the data from the GPU. Bottlenecking, effectively. In all Synthetic tests in Valley Benchmark, I used the Extreme HD-preset.

Temperatures were great during all the tests. But, since the GPU never got higher than 35% in the last test, the temperature never rose. Neither did I notice that his CPU core clock boosted from 3700Mhz to 3900Mhz. I confirmed in BIOS that Turbo Boost was indeed enabled. He told me that the Drivers was up-to-date, however I updated the Chipset Drivers anyways. He also told me that he had some issues with the Graphics Drivers, though, so he rolled them back to a previous version. Nothing of what we did solved the issue, though.

Neither are these problems only associated with Synthetic Benchmarking, but he has told me that games struggle to maintain a higher FPS and occational stuttering is occuring, occationally (lots of occations, there).

What can cause this issue? As the i7-4820K is a professional CPU in the X79 platform, designed for SLI-configurations, how come it will cause situations comparable to Bottlenecking with a single Nvidia GeForce GTX 970? Does Maxwell have issues with X79? Is the cheap CX-PSU causing problems, or, is it the rolled-back driver that's causing issues?

This one really messed up my mind.

Any help appreciated, to make this bloke happy.
Thanks!
 
Solution
Okay, just to summarise.

We bought some new RAM-sticks, and since then, it worked. No more issues on this matter. It might have been caused by it only beeing stick, or compability issues with X79.

Anyhow, it's solved now. Thanks for the help!
Good Day!

Thanks for all the feedback.
I got a EVGA Supernova G2 750W coming to me monday or thursday.
So I will be start testing as fast as possible.

I have read around and talked to some people.
Most of them don't think it's the PSU. As you said rolli59 if it is the PSU I would get a Bluescreen or that the computer would shut down.

They also said that it could be because I have one single RAM stick. But at the same time is it a wise choice to buy new RAM sticks if I need to change motherboard and change to a X99 board.
 
Remember that the Intel Core i7-4820K is not compatible with the new X99 Platform, since the 2011-socket is not physically compatible with the 2011-3-socket used on the X99 platform, even though the dimensions of the 4820K and the 5820K (which is the same CPU, but for X99) are identical. This will mean that an X99-change will force you to buy new CPU, RAM Modules with DDR4 and a new Motherboard.

As rolli59 said, we'll see when the new PSU arrives is it will solve the issue. If it doesn't, you can try with new RAM-modules.

By the way, BearTech is the lad who has these issues.
 
So,

We had a bit of a breakthrough. We (pretty much tore the entire system apart, and then rebuilt it.
The new EVGA G2 750W PSU went in together with a lot of cleaning and inspecting the system for visual damage.
I also brought a different pair of RAM-modules, specifically G.Skill Ripjaws, 8GB, 1600Mhz, CL9-9-9-24, Two Sticks. These turned out to actually solve the issue, or atleast not make it as conspicuous

The results when running Prime95 and Valley Benchmark was now much better. The GPU spiked up all the way towards 75-80% usage, instead of 20-25% as we saw earlier. This, though, was only a synthetic benchmark, but we managed to get many more FPS from the test.

What could have caused this? Was it the single RAM-stick causing issues? Bad memory-chip on the CPU? VRM's behaving strange?

Thanks for your help, by the way, rolli59!
 
Oh yes, forgot to mention.
When we put the old RAM-stick back in, the issues came back, just as it was before.

And, on the talk of VRM, the Heatsink was actually sitting quite loose, so I screwed that back into place, but since the other RAM-sticks seemed to solve the issue, I didn't pay so much attention to it.
 
Indeed. We didn't change the Thermal Compound under the VRM heatsink this time. However, if the issues for some reason would come back, we'll remove the heatsink and change the Thermal Compound.

I will update the thread if there is anything more to add. Thanks for your help!
 
Okay, just to summarise.

We bought some new RAM-sticks, and since then, it worked. No more issues on this matter. It might have been caused by it only beeing stick, or compability issues with X79.

Anyhow, it's solved now. Thanks for the help!
 
Solution