Hi! hoping somebody can help me, about a year ago we switched our internet to gigabit speeds with xfinity and ever since we have had issues. I'm using the eero pro 6 mesh system with the s33 modem. I'm not sure if the issue is just limited to me but since my room or pc since my family claims they aren't having the issue but I get pretty consistent packet loss. some days its not bad but sometimes I cant even play games with how bad it gets. I've had several techs out and they say there is no issue on their end and even had a supervisor out who said the same thing. basically what I'm looking for is for someone to help me figure out whether this is something on my end or comcasts. I have replaced multiple modems and routers so it cant be faulty hardware and even made the techs replace coax cables and splitters. any advice or help is greatly appreciated!
edit: I'm not hardwired and cant due to the modem location in the house but the eero pro 6 has the ethernet ports of every node so I'm wired into my pc that way, also it works fine sometimes playing games when nobody else is home but once multiple people are connected it gets super touchy which shouldn't happen on gigabit speeds
edit: I'm not hardwired and cant due to the modem location in the house but the eero pro 6 has the ethernet ports of every node so I'm wired into my pc that way, also it works fine sometimes playing games when nobody else is home but once multiple people are connected it gets super touchy which shouldn't happen on gigabit speeds
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