[SOLVED] Itek GF750 EVO PCI-E connector melted

Dec 5, 2022
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As said in the title, my "PCI-e 8-pin to 2x 6+2-pin" connector melted inside the PSU socket. Nothing broke except the cable itself (It was connected to a palit rtx 3070 ti gaming pro). My problem and question is: where can i buy the same connector without buying a new PSU? I can't find It, Itek use a different and probably prioritary connector type on their psu and i didn't find any. The PSU Is fine, i dont want to buy a new one only for a missing cable. Warranty ended in March and customer support/service have not aswered me yet. Itek online shop has a cable category, but Is empty... The cable has 4 Square pins on the 12v pins (3 melted and 1 Is empty by default) and 4 Curved on the other side (the One with the Little thing to clip It). This is the stock Itek cable, no adapters used or anything, It worked fine untile now. Help to find a repleacement?
 

DSzymborski

Titan
Moderator
Unfortunately, you don't. The only option is an exact match modular power cable. Modular power cables are not universal but proprietary and only mainstream power supplies -- this is an extremely obscure brand -- get any aftermarket support, so if you can't get support from itek, I don't see a good option. While one can theoretically measure the pinouts and make their own PCIE cable, that's a very advanced, dangerous technical exercise.
 
Reactions: GiusePooP

DSzymborski

Titan
Moderator
Unfortunately, you don't. The only option is an exact match modular power cable. Modular power cables are not universal but proprietary and only mainstream power supplies -- this is an extremely obscure brand -- get any aftermarket support, so if you can't get support from itek, I don't see a good option. While one can theoretically measure the pinouts and make their own PCIE cable, that's a very advanced, dangerous technical exercise.
 
Reactions: GiusePooP
Dec 5, 2022
3
1
15
0
Unfortunately, you don't. The only option is an exact match modular power cable. Modular power cables are not universal but proprietary and only mainstream power supplies -- this is an extremely obscure brand -- get any aftermarket support, so if you can't get support from itek, I don't see a good option. While one can theoretically measure the pinouts and make their own PCIE cable, that's a very advanced, dangerous technical exercise.
Thanks for the answer, i Will probably go buy a new one then... I can still use this psu for a retro PC later on
 
Dec 5, 2022
3
1
15
0
Thanks for the answer, i Will probably go buy a new one then... I can still use this psu for a retro PC later on
Update on the event that followed: the customer service actually responded to my request and accepted to send me the cable, charging me 16euro (included tax and Shipping)
 
Reactions: Vic 40

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