Good day
I have iTunes installed (And yes before you say anything I know it's bad), and I have recently come across an error. When I try to access the store, iTunes will crash with Webkit.dll error. I have tried the solutions on the apple discussions page (Copying QTMovieWin.dll and all that jazz), as well as uninstalling all apple components and doing fresh installs, and it still crashes. Apple support has been absolutely useless, although I must admit their staff are friendly enough.
The error is presented thusly:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c0000005
Exception Offset: 0000000000645e36
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 5129
Additional Information 1: 598e
Additional Information 2: 598e3378b23dbd4901508e0f87a21560
Additional Information 3: dba2
Additional Information 4: dba2e9b01eacab938cd253c20af0fad5
Also, there's a second error:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c000041d
Exception Offset: 0000000000645e36
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 5129
Additional Information 1: 0ae6
Additional Information 2: 0ae68f38c29990c90502c68d26adb172
Additional Information 3: 50a2
Additional Information 4: 50a23ae31323e73ce3d44f8eea4f9ff3
My OS is Windows 7 Ultimate x64
An help would be appreciated
I have iTunes installed (And yes before you say anything I know it's bad), and I have recently come across an error. When I try to access the store, iTunes will crash with Webkit.dll error. I have tried the solutions on the apple discussions page (Copying QTMovieWin.dll and all that jazz), as well as uninstalling all apple components and doing fresh installs, and it still crashes. Apple support has been absolutely useless, although I must admit their staff are friendly enough.
The error is presented thusly:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c0000005
Exception Offset: 0000000000645e36
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 5129
Additional Information 1: 598e
Additional Information 2: 598e3378b23dbd4901508e0f87a21560
Additional Information 3: dba2
Additional Information 4: dba2e9b01eacab938cd253c20af0fad5
Also, there's a second error:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c000041d
Exception Offset: 0000000000645e36
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 5129
Additional Information 1: 0ae6
Additional Information 2: 0ae68f38c29990c90502c68d26adb172
Additional Information 3: 50a2
Additional Information 4: 50a23ae31323e73ce3d44f8eea4f9ff3
My OS is Windows 7 Ultimate x64
An help would be appreciated