Hey guys, I'm at a loss. About two weeks ago, my friend helped me build my first computer, and neither of us can figure out this problem. We've double and triple checked that everything is plugged in properly, and have done nothing to overwork the system (no over clocking, high end gaming, 3D designing, anything of the sort). He has built over 20 high end computers, and has never seen an issue this problematic and stubborn in size.
When I first start my pc, it works fine. Every shut off and turn on, it does Windows updates and such. It works for about 5 uses, then after that it will freeze anywhere between 30 seconds to 10 minutes into use. If any sound is playing, it gets stuck in a god awful tone loop, and the mouse and keyboard both freeze and become useless. This requires a hard reset. I have booted in safe mode, and it works. I've tried totally reinstalling windows; deleting the .old files and everything on my pc (it's pretty much brand new so I have nothing on it worth backing up) like 4 times now. That just brings me back to square one -- 5ish uses, then freezing. I haven't ever installed anything risky or untrusted in the system, so I know it isn't a virus or anything.
I also don't have a spare build/extra parts to check what's the problem through replacement, unfortunately. I just joined this site out of sheer desperation (I have never even posted on a forum before, LOL. So I apologize ahead of time if this is in the wrong subject or something dumb like that), because both my friend and I are at a total loss. I'm not the most tech savvy by any means, so I'm kind of stressing out. I didn't shell out almost $600 bucks on part time minimum wage for a broken computer! Anyways, below is my parts list, names copied exactly from my newegg cart. ANY help is greatly appreciated as I am ripping my hair out trying to get this thing running like it should!
BIOSTAR TA970 AM3+ AMD 970 + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
CORSAIR CX series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply
MD FX-6300 Vishera 3.5GHz (4.1GHz Turbo) Socket AM3+ 95W 6-Core Desktop Processor FD6300WMHKBOX
G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C9D-8GAO
Western Digital WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive, Blue - OEM
Logitech Wireless Combo MK270 920-004536 Black 8 Function Keys USB 2.0 RF Wireless Keyboard & Mouse
SAMSUNG DVD Burner 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM SATA Model SH-224DB/BEBE - OEM
Microsoft Windows 7 Home Premium SP1 64-bit - OEM
Rosewill RNX-G300LX Wireless Adapter Card IEEE 802.11b/g PCI Up to 54Mbps Data Rates 64/128bit WEP WPA WPA2 802.1x, 802.11i, AES, TKIP with 2 dBi Antenna
APEX PCV-588 Black Steel ATX Mid Tower Computer Case
SAPPHIRE 100338L Radeon HD 6770 1GB 128-Bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card
I have posted this thread word for word on newegg, but a friend said that I should post here to get a better chance of finding an answer. Thank you SO much for anyone able to help me!
When I first start my pc, it works fine. Every shut off and turn on, it does Windows updates and such. It works for about 5 uses, then after that it will freeze anywhere between 30 seconds to 10 minutes into use. If any sound is playing, it gets stuck in a god awful tone loop, and the mouse and keyboard both freeze and become useless. This requires a hard reset. I have booted in safe mode, and it works. I've tried totally reinstalling windows; deleting the .old files and everything on my pc (it's pretty much brand new so I have nothing on it worth backing up) like 4 times now. That just brings me back to square one -- 5ish uses, then freezing. I haven't ever installed anything risky or untrusted in the system, so I know it isn't a virus or anything.
I also don't have a spare build/extra parts to check what's the problem through replacement, unfortunately. I just joined this site out of sheer desperation (I have never even posted on a forum before, LOL. So I apologize ahead of time if this is in the wrong subject or something dumb like that), because both my friend and I are at a total loss. I'm not the most tech savvy by any means, so I'm kind of stressing out. I didn't shell out almost $600 bucks on part time minimum wage for a broken computer! Anyways, below is my parts list, names copied exactly from my newegg cart. ANY help is greatly appreciated as I am ripping my hair out trying to get this thing running like it should!
BIOSTAR TA970 AM3+ AMD 970 + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
CORSAIR CX series CX600 600W ATX12V v2.3 80 PLUS BRONZE Certified Active PFC Power Supply
MD FX-6300 Vishera 3.5GHz (4.1GHz Turbo) Socket AM3+ 95W 6-Core Desktop Processor FD6300WMHKBOX
G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C9D-8GAO
Western Digital WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive, Blue - OEM
Logitech Wireless Combo MK270 920-004536 Black 8 Function Keys USB 2.0 RF Wireless Keyboard & Mouse
SAMSUNG DVD Burner 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM SATA Model SH-224DB/BEBE - OEM
Microsoft Windows 7 Home Premium SP1 64-bit - OEM
Rosewill RNX-G300LX Wireless Adapter Card IEEE 802.11b/g PCI Up to 54Mbps Data Rates 64/128bit WEP WPA WPA2 802.1x, 802.11i, AES, TKIP with 2 dBi Antenna
APEX PCV-588 Black Steel ATX Mid Tower Computer Case
SAPPHIRE 100338L Radeon HD 6770 1GB 128-Bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card
I have posted this thread word for word on newegg, but a friend said that I should post here to get a better chance of finding an answer. Thank you SO much for anyone able to help me!
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