Java intaller will not open in my windows 10 pc

john ko

Commendable
Apr 5, 2016
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I recently upgraded my pc to windows 10 and I tried to install jre for running java apps, but the installer does not even open. I think that I had java before because I selected to keep files,lbut not apps. the latest java version is 8u91
 

Colif

Win 10 Master
Moderator
Searching for error 3303 brings up results about database entries more than installer errors on Java web site, error might be from Ninite itself.

Might be best contacting ninite, I cannot find that exact code on their site: https://ninite.com/help/errors/

another solution: http://www.cnet.com/forums/discussions/i-can-t-install-java-after-uninstalling-it-636258/
 

john ko

Commendable
Apr 5, 2016
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1,510
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I tried installing it through Ninite with no success. it sent me a message:
Java 8 Install failed could not verify installation (1), 0xffffffff - 3303
Java x64 8 Install failed could not verify installation (1), 0xffffffff - 3303
 

thetightwad

Commendable
Jul 23, 2016
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Same problem here and I'm getting the same ninite error. Anyone have a suggestion?
 

Colif

Win 10 Master
Moderator
CAUSE

This error, seen during the installation process, indicates that an installation did not complete. The root cause of this error is under investigation.

WORKAROUND
This is a known issue, and we are still investigating the root cause. Meanwhile you can try the following to install Java.

Option 1: Restart your system and uninstall old versions

Restart your system before installing
Once you see the 1603 error, restart your system.
Download and install the offline installer package.
When prompted, choose Save in the download dialog box, and save the download package in a convenient place (e.g. save on the desktop).
Double click on the downloaded installation file to start the installation process.
Uninstall Java versions before installing
If the above instructions fail to resolve the issue, it is recommended that you uninstall all existing Java versions from the system.
Reboot the system after you uninstall all Java versions, before trying to install.


Option 2: Disable Java content through the Java Control Panel
This option disables Java content in the browser prior to installing.

Once you see the 1603 error, close the installer.
Find and launch the Java Control Panel
Uncheck (de-select) Enable Java content in the browser option
In the Java Control Panel, click the Security tab.
Uncheck the option Enable Java content in the browser.
Click Apply and then OK to confirm the changes.
Reinstall Java and re-enable Java content in the browser
Download and install the offline installer package.
After the installation has completed, re-enable the option to Enable Java content in the browser, if you require running Java content in the browser.
https://java.com/en/download/help/error_1603.xml

see if that helps
 

thetightwad

Commendable
Jul 23, 2016
2
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1,510
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#Colif, thanks for the follow up. Even before I posted, I cleared everything related to java from my system to try to do a fresh install. Also, the error I'm getting through the ninite installer is 3303, not 1603.

My problem, like the OP's is that when I run the install exe, I get a windows message asking if this app can make changes to my pc. After that, Nothing happens. I've tried running the exe as admin. I've tried following java's instructions for getting a log file, but no log file gets created. I'm on Windows 10, upgraded from Windows 8.1. An older version of Java was installed on 8.1 but it needed updating. What else can I do?
Thanks!


 

Colif

Win 10 Master
Moderator
Searching for error 3303 brings up results about database entries more than installer errors on Java web site, error might be from Ninite itself.

Might be best contacting ninite, I cannot find that exact code on their site: https://ninite.com/help/errors/

another solution: http://www.cnet.com/forums/discussions/i-can-t-install-java-after-uninstalling-it-636258/
 

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