Hi guys!
Yesterday I purchased Dragon Age: Inquisition, received the product key and went over to Origin to redeem my code. But when I typed the code in, I got the following message: "This code has already been used". Also, I payed for G2A shield when I was buying the game and as far as I know, the shield guarantees instant compensation, should the product key turn out to be invalid, used (like mine) and so on. I already opened up a case in the Resolution Center and now I have to wait 3 days for that Swiss douche, who stole over 30 EUR from me, to eventually provide me with a functional key or at least return my money. I tried speaking with an employee through the live chat, I explained to them everything, of course I brought up the fact that I payed for the G2A shield which means I should get an immediate compensation if something goes wrong. All the employee told was to wait 3 days for a response from the third-party seller. WHAT.THE.HECK.
I would really appreciate it if someone, who's had a similar experience, could help me out.
And for the record, I've bought several games from marketplace sellers already (all of these orders were successful), so this is the first time I've encountered this problem.
Yesterday I purchased Dragon Age: Inquisition, received the product key and went over to Origin to redeem my code. But when I typed the code in, I got the following message: "This code has already been used". Also, I payed for G2A shield when I was buying the game and as far as I know, the shield guarantees instant compensation, should the product key turn out to be invalid, used (like mine) and so on. I already opened up a case in the Resolution Center and now I have to wait 3 days for that Swiss douche, who stole over 30 EUR from me, to eventually provide me with a functional key or at least return my money. I tried speaking with an employee through the live chat, I explained to them everything, of course I brought up the fact that I payed for the G2A shield which means I should get an immediate compensation if something goes wrong. All the employee told was to wait 3 days for a response from the third-party seller. WHAT.THE.HECK.
I would really appreciate it if someone, who's had a similar experience, could help me out.
And for the record, I've bought several games from marketplace sellers already (all of these orders were successful), so this is the first time I've encountered this problem.
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