K95 platinum not working properly

[sebastiaanwyns123]

So I have my K95 Plat (AZERTY) for about a year now and some months ago my keyboard just stopped working. The RGB always kept working but I couldn't press any button. The buttons that I was holding, were still "being hold", like in a game where I press the key to go forward and my Keyboard disconnects, I kept going forward. To fix it I had to pull the USB cable out and back in, then hope it would work, if not, I had to keep trying again. It fixed itself after a week but now I have the same problem that I had before, but worse. Now it happens when I start my PC and a LOT when I'm playing games/writing documents. It is very annoying when it disconnects when I am in the middle of a game.

Also I don't get a sound when it disconnects

 

[Ralston18]

Do other keyboards work on your computer?

Does the K95 work on other computers?

Determine if the problem follows the keyboard or stays with the computer.

Do you eat or drink while using the keyboard? Keyboard may just need to be cleaned per the manufacturer's instructions for doing so - some key may be getting stuck if the keyboard is dirty or gooey.....

 

[sebastiaanwyns123]

Other keyboards work fine and I really don't have another pc to test it on

 

[sebastiaanwyns123]

And I never eat or drink near my keyboards, I'll try cleaning it

 

[sebastiaanwyns123]

Oh and when this happens none of the keys work

 

[Ralston18]

Could be a bad USB plug on the keyboard.

Computer's USB port should be okay as other keyboards do work.

When the keyboard is not working try gently wiggling and twisting the connecting cable from keyboard to USB plug.

If the keyboard comes to life (however briefly) along the way then a broken wire or poor connection is likely the issue.