Keep getting bsod

tictactyler

Reputable
Jan 21, 2016
11
0
4,510
It usually crashes while gaming at random times. Sometimes I am able to play for hours, but sometimes it is just a couple minutes

this is the mini dump


061316-22125-01.dmp 6/13/2016 11:08:31 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`397e6c9b 00000000`00000002 00000000`00000001 fffff800`e16d0fe2 ntoskrnl.exe ntoskrnl.exe+142780 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.10586.306 (th2_release_sec.160422-1850) x64 ntoskrnl.exe+142780 C:\WINDOWS\Minidump\061316-22125-01.dmp 4 15 10586 280,956 6/13/2016 11:09:35 AM
 
Hi,

Problem can be related to the GPU driver. Do try a clean install of the graphics driver.
- Go to Device Manager and uninstall the graphics driver.
- Next is to open Programs and Features then uninstall anything related to the graphics card.
- Once completely uninstalled, download and install the latest driver.
- Reboot the laptop once the latest driver has been installed.
- After the reboot do test it again.