[SOLVED] Keep getting CPU fan error on boot, using NZXT Z63 and an Asus motherboard.

[dagobert]

I recently got the NZXT Z63 replacing my X52.

The first issue I encountered and I'm not sure if this is relevant and maybe a defective unit. So I connected it to the USB header on the motherboard. Same USB header the X52 was connected to and was working fine. It showed up on CAM but then kept saying loading and it never did. So I restarted the computer and then it just wasn't detecting it at all. So I connected it to another USB header and then it was detecting it in the CAM software.

Ever since, I wasn't having any issues at all until today. So when I turned on my PC today, during boot I got the CPU fan error asking me to press F1 to go into setup. I restarted the PC couple more times thinking it was just a random error but I kept getting that message on boot. So I went into bios and changed that one setting for the fan to ignore, I forget what that setting is called in bios. Computer booted up fine after that. CPU temps on my 3800x is anywhere from 45-51 degrees which seems normal.

So since I never had that setting on ignore in bios, should I be worried at all? Is the AIO I'm using defective or, the wiring or something where the motherboard is not detecting it upon boot or something?

 

[Barty1884]

AFAIK, the USB header is just for software/RGB control.

The pump still requires to be connected to a fan header (preferrably CPU_Fan).
When the CPU_Fan header is populated, you shouldn't see an error - unless the RPM is below the threshold.
If the RPM is below the threshold, configurable in BIOS, then you can either increase the speed, or lower the threshold.

Looks like Z63 has a number of connectors on the pump block. Multiple fan headers, RGB, pump tach connector and SATA/USB

The RGB and USB should be optional, but to adequately power the fans & pump, you'd need a minimum of the fans connected to the block, the SATA power and the one connector (3pin, it looks like) from the block to the CPU_Fan header.

 

[dagobert]

AFAIK, the USB header is just for software/RGB control.

The pump still requires to be connected to a fan header (preferrably CPU_Fan).
When the CPU_Fan header is populated, you shouldn't see an error - unless the RPM is below the threshold.
If the RPM is below the threshold, configurable in BIOS, then you can either increase the speed, or lower the threshold.

Looks like Z63 has a number of connectors on the pump block. Multiple fan headers, RGB, pump tach connector and SATA/USB

The RGB and USB should be optional, but to adequately power the fans & pump, you'd need a minimum of the fans connected to the block, the SATA power and the one connector (3pin, it looks like) from the block to the CPU_Fan header.

Yeah I just brought up the USB header thing if it might be that the unit is faulty... Then again it shouldn't work in another USB header if it was faulty. I didn't think that one clearly...

The pump is connected to the CPU_Fan, and like I said it was working fine until today when I turned on my PC. I didn't mess with any of the fan settings in bios either. Is it normal to just randomly change from what it was?

 

[Barty1884]

No, i wouldn't classify as "normal".

Have you updated the BIOS recently? or cleared the CMOS? Or made any changes whatsoever between no problem and problem?

 

[dagobert]

No, i wouldn't classify as "normal".

Have you updated the BIOS recently? or cleared the CMOS? Or made any changes whatsoever between no problem and problem?

Nope, none at all. Is this starting to seem more of a motherboard issue now?

 

[Barty1884]

Possibly. A really odd set of symptoms, honestly.

Ensure your BIOS is update to date, along with drivers (specifically USB/chipset in this case).

 

[dagobert]

Possibly. A really odd set of symptoms, honestly.

Ensure your BIOS is update to date, along with drivers (specifically USB/chipset in this case).

I thought they were but it turns out Armoury Crate is <Mod Edit> and doesn't actually detect updates. Regardless, I didn't update anything yet. All I did was go back into the bios and change the CPU fan setting from ignore to monitor. Restarted, and now it's rebooting fine. So I don't know what the hell is going on at this point lol. Maybe the pump does have a fault or at boot, it sometimes has a really low RPM which causes that error? I don't know, it's weird. Will be updating the bios though.

 

[Barty1884]

Yeah, any driver software is typically garbage and, in some cases, outright spam.

I'd keep an eye on it, and I'd start with a BIOS update if the problem persists.