[SOLVED] Keep getting Kernel Power 41 (63) error after replacing power supply

[curdogstation]

So first of all, specs:

CPU: Ryzen 7 1700 @3.00Mhz
MOBO: Asus ROG B450-F Gaming
GPU: Gigabyte Radeon RX 570 4GB
RAM: G.Skill Trident Z (2 x 8) 3466
PSU: Corsair TX550M 80+ Gold
SSD(C: drive): Samsung 220GB

External SSD: WD MyPassport 2TB

So before I replaced my PSU I was getting these random BSOD threads but then when I went back to Event Viewer it always said Kernel Power 41. I have tried to google this and I have done most everything I could find except for a clean windows install. I have deleted drivers and reinstalled them again, I have completely replaced the PSU, Im at a complete loss. Any help would be appreciated and im not the most tech savvy so please make it as simple as possible.

 

[Colif]

Well, you found out the hard way the kernel event 41 (63) doesn't necessarily mean its a PSU problem. Event 41 is the result of a report windows runs at startup. If it finds it restarted unexpectedly it creates that report. Its a reaction, not a cause. It can be a restart for other reasons like a BSOD.

Is this win 10?
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

 

[curdogstation]

Well, you found out the hard way the kernel event 41 (63) doesn't necessarily mean its a PSU problem. Event 41 is the result of a report windows runs at startup. If it finds it restarted unexpectedly it creates that report. Its a reaction, not a cause. It can be a restart for other reasons like a BSOD.

Is this win 10?
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

Yes this is Windows 10, and I have just set the Small memory dump. I already have a minidump folder in my windows folder and it already has some stuff in there so im going to put those on Google Drive.

https://drive.google.com/open?id=1JdAO1XIsRxfia3B_VBzPqozISMkXN2om

030620-14765-01.dmp

drive.google.com

https://drive.google.com/open?id=1OWlKgiLQ-_2TuZ8hB-tg-daaffm1lwSW

022820-14828-01.dmp

drive.google.com

https://drive.google.com/open?id=1JrLs1C3BzOY7mbr90MkBtAwf3Vq6exD3

 

[Colif]

i have sent a link to thread to a friend, he will reply later.

 

[curdogstation]

i have sent a link to thread to a friend, he will reply later.

Ok, Thanks for the help

 

[curdogstation]

I just got a BSOD and the thread was IRQL_NOT_LESS_OR_EQUAL if that helps any.

 

[Colif]

any new dump files you get, post them here as the more info we have the easier it might be to solve.

 

[curdogstation]

Will do.

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://larghettostoat.htmlpasta.com/

Spoiler

File information:	030620-23437-01.dmp (Mar 6 2020 - 18:04:22)
Bugcheck:	VIDEO_TDR_ERROR (116)
Driver warnings:	*** WARNING: Unable to verify timestamp for atikmpag.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 25 Min(s), and 59 Sec(s)

File information:	030620-14765-01.dmp (Mar 6 2020 - 22:14:09)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:	*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 43 Min(s), and 54 Sec(s)

File information:	030420-22921-01.dmp (Mar 4 2020 - 17:36:08)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: conhost.exe)
Uptime:	0 Day(s), 0 Hour(s), 27 Min(s), and 00 Sec(s)

File information:	022820-14828-01.dmp (Feb 28 2020 - 17:51:14)
Bugcheck:	KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
Probably caused by:	memory_corruption (Process: CompatTelRunner.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 29 Sec(s)

File information:	022320-20375-01.dmp (Feb 23 2020 - 16:06:29)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: brave.exe)
Uptime:	0 Day(s), 1 Hour(s), 04 Min(s), and 09 Sec(s)

Possible Motherboard page: https://www.asus.com/us/Motherboards/ROG-STRIX-B450-F-GAMING/
It appears you recently updated to the latest BIOS.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[curdogstation]

Hi, I ran the dump files through the debugger and got the following information: https://larghettostoat.htmlpasta.com/

Spoiler

File information:	030620-23437-01.dmp (Mar 6 2020 - 18:04:22)
Bugcheck:	VIDEO_TDR_ERROR (116)
Driver warnings:	*** WARNING: Unable to verify timestamp for atikmpag.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 25 Min(s), and 59 Sec(s)

File information:	030620-14765-01.dmp (Mar 6 2020 - 22:14:09)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:	*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 43 Min(s), and 54 Sec(s)

File information:	030420-22921-01.dmp (Mar 4 2020 - 17:36:08)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: conhost.exe)
Uptime:	0 Day(s), 0 Hour(s), 27 Min(s), and 00 Sec(s)

File information:	022820-14828-01.dmp (Feb 28 2020 - 17:51:14)
Bugcheck:	KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
Probably caused by:	memory_corruption (Process: CompatTelRunner.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 29 Sec(s)

File information:	022320-20375-01.dmp (Feb 23 2020 - 16:06:29)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: brave.exe)
Uptime:	0 Day(s), 1 Hour(s), 04 Min(s), and 09 Sec(s)

Possible Motherboard page: https://www.asus.com/us/Motherboards/ROG-STRIX-B450-F-GAMING/
It appears you recently updated to the latest BIOS.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

Thank you so much for the help!

 

[Colif]

top 2 are caused by Radeon drivers, and the error on Feb 23rd was as well.
try doing this and reinstall GPU drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

I can't be sure about other 2. Kernel Auto boost isn't an error I see a lot.

 

[kerberos_20]

that memory corruption kinda sticks out on all bsod reports
run https://www.memtest86.com/ please

 

[Colif]

its on almost all BSOD I see though, and they all don't have bad ram.

worth a try I guess.

 

[curdogstation]

that memory corruption kinda sticks out on all bsod reports
run https://www.memtest86.com/ please

Yeah, so about that test... I ran it for about 30 seconds and got over 10 errors... it then self rebooted back to windows...

EDIT: I just ran it again and got 17 total before self reboot. Im guessing i need new RAM?

 

[kerberos_20]

try go to bios and load default bios settings first, then run memtest again

 

[curdogstation]

try go to bios and load default bios settings first, then run memtest again

Ok, I used DDU for the second time so thats out of the way, but I loaded default BIOS settings and it wouldnt even get to the test. When it was checking things it stopped at checking for multiprocesser support.(it restarted)

 

[curdogstation]

Ok I'm now in the middle of the test with 0 errors, I'm on pass 2 as of now so things are going good

 

[kerberos_20]

0 errors is good

 

[curdogstation]

0 errors is good

Ok, just finished with 0 errors!

 

[kerberos_20]

u had errors before because of improper overclock
since u dont have ram errors anymore, run chkdsk in command line and than sfc /scannow commands
just in case your windows got corrupted while u were running it with unstable rams

 

[curdogstation]

u had errors before because of improper overclock
since u dont have ram errors anymore, run chkdsk in command line and than sfc /scannow commands
just in case your windows got corrupted while u were running it with unstable rams

The problems from the chkdsk /scan were fixed online and there were no problems reported from the sfc /scannow command.

 

[Droz23]

So first of all, specs:

CPU: Ryzen 7 1700 @3.00Mhz
MOBO: Asus ROG B450-F Gaming
GPU: Gigabyte Radeon RX 570 4GB
RAM: G.Skill Trident Z (2 x 8) 3466
PSU: Corsair TX550M 80+ Gold
SSD(C: drive): Samsung 220GB

External SSD: WD MyPassport 2TB

So before I replaced my PSU I was getting these random BSOD threads but then when I went back to Event Viewer it always said Kernel Power 41. I have tried to google this and I have done most everything I could find except for a clean windows install. I have deleted drivers and reinstalled them again, I have completely replaced the PSU, Im at a complete loss. Any help would be appreciated and im not the most tech savvy so please make it as simple as possible.

I have run into the same error for over a year now

CPU: R7 3700x
MOBO: ROG Strix x470 - f Gaming
GPU: RTX 3080 FE
Ram: Corsair LPX 3000Mhz Cas 15L 32GB 4 slot
PSU: Seasonic PRIME tx-850 Titamium
SSD Sansumg: 1TB EVO 850

2TB NVME inland for gaming
6 TB internal hhd
4 TB external Back up
Power on APC load regulation APU

The issue always comes with an Error 41 (63) code meaning no reason which assumes to most means a PSU issue. This is absolutely not the case. I have used a EVGA G2 750 Gold and now the Prime TX 850 Titanium PSU which is basically the best PSU you can get and more than enough for the RTX 3080 FE

Waring always Precedes the crash as Warning Event ID 158 "Disk 5 has the same disk identifiers as one or more disks connected to the system" I have reviewed and swapped all of my drives and each many times and the issue presists. I have tested each RAM stick one by one from XMP to Stock timings, to underclock. I have set my BIO's to default and OC and all in between. The issue is transient and it may go for a month with no crashes to rebooting 6-10 in one day. It almost always happens under light loads like browsing on chrome or worksheets. When gaming I almost never have an issue.

I have used different power plugs and strips. I now use APC APU with regulated power delivery to confirm it is not a socket issue. The only thing now is to fresh install windows or by more components for the pc.

Thought you should know before you take all the advice here and get frustrated.

I have check Temps for CPU GPU MOBO. Looking for hot spots or airflow problems. I now have my case doors open flowing it with open-air and clean parts regularly.

Honestly, no one has a credible answer to this issue.

 

[USAFRet]

I have run into the same error for over a year now

Please start a NEW thread for your particular situation.

Your parts are not their parts.
This thread is almost 2 years old.