Kernel-Power 41 (63) BSOD Crashing once daily

Laxx

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I have been having a roughly once daily BSOD crash, showing a critical event in my event viewer; Kernel-Power, Event ID 41, Task Category (63).

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2018-06-27T21:45:02.993955800Z

EventRecordID 1843

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-3RD2D0Q

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 313
BugcheckParameter1 0x3
BugcheckParameter2 0xffffcf8519029290
BugcheckParameter3 0xffffcf85190291e8
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
I have included a link to the minidump created from this crash, for some reason I cant find the memory.dmp, but have configured my computer to create a complete dump next time this happens, and changed the root folder it creates it in to its own dump folder from now on, incase that was the issue with the dump being created in the first place. It shouldn't be, but who knows.

http://s000.tinyupload.com/index.php?file_id=36284281001343347104
 

Colif

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Kernel-Power 41 (63) isn't the result of a BSOD, Its actually the result of a report run by Windows on restart. Every time PC is started it checks to see how it was shut down the previous time. If it finds it wasn't closed correctly, it creates this event. Windows doesn't know why it crashed so its not a BSOD. Its likely to be a hardware fault.

Can you show us a list of parts in PC?
 

Laxx

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Jul 24, 2016
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4690k
980 TI AMP Extreme
16gb of vengeance DDR3
240gb kingston SSD
2 1TB 2.5inch 7200 RPM platter drives
HX850i High-Performance ATX Power Supply
aoc g2460pg
random crappy 24inch 60hz monitor
MSI Z97S SLI Krait Edition LGA 1150 Intel Z97

It seems like this issue cropped up around the 15th of this month, and I can confirm that this is indeed a blue screen thats causing the restarts, however I concede I had no idea what this error pertained to. I am getting BSOD's before the restart though.
 

Colif

Win 11 Master
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Can you follow option one on the following link - here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)
 

gardenman

Distinguished
Moderator
The tinyupload site isn't loading for me. I don't know if it's my connection, my ISP, or if the site is down. All of the others below are working for me. Maybe try one of those:

Google Drive - https://www.google.com/drive/
Microsoft OneDrive - https://onedrive.live.com/
Dropbox - https://www.dropbox.com/
SendSpace - https://www.sendspace.com/
UploadFiles - https://uploadfiles.io/
Mediafire - http://www.mediafire.com/
Box - https://www.box.com/
File Convoy - http://www.fileconvoy.com
 

gardenman

Distinguished
Moderator
Thanks, the GoogleDrive link worked right away. The tinyupload.com link still doesn't work... for me. Odd. Maybe my ISP has blocked it.

I ran the dump file through the debugger and got the following information: https://pste.eu/p/AHKY.html

File: 062718-6718-01.dmp (Jun 27 2018 - 17:44:33)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
Probably caused by: memory_corruption (Process: System)
Uptime: 1 Day(s), 2 Hour(s), 30 Min(s), and 33 Sec(s)

The overclocking driver "XtuAcpiDriver.sys" was found on your system. (Intel Extreme Tuning Utility) Remove all overclocks.

Motherboard: https://www.msi.com/Motherboard/Z97S-SLI-Krait-Edition.html
You have the latest available BIOS installed.

I can't help you with this. Wait for additional replies. Good luck.
 

Colif

Win 11 Master
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Curious what this is for?

Jul 03 2012 - libusbK.sys - Vendor Class WinUSB Compatible driver https://sourceforge.net/projects/libusbk/
Motherboard uses Intel USB drivers so its not from it. Win 8 & 10 haven't needed usb drivers since they are built in

CPU isn't overclkocked, its same one as mine so I can tell :)

Scarlet crush can cause bsod tho not normally restarts.

Strange this is on here but not the other part of the tuner - XtuAcpiDriver.sys - Intel Extreme Tuning BIOS Interface driver. It normally has another partner in crime. I looked them up earlier tonight. normally find this with it - iocbios2.sys Intel(R) Extreme Tuning Utility Performance Tuning driver but its not showing

MSI web site lists Extreme tuning in its utilities page. May be a newer version. If you can't find it on PC, 1 way to remove is install newest version and then uninstall it.
 

Colif

Win 11 Master
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remove overclock then until we figure out cause. Remove intel extreme overclocking utility while you at it.

I was going by what dump files are reporting -
Processor Version: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
I always figured it would show right speeds there?

win32kful.sys is the windows kernel again.

 

Colif

Win 11 Master
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Your system is reporting CPU is running at 3.5 so your overclock isn't showing up there.

Socket Designation SOCKET 0
Processor Type Central Processor
Processor Family cdh - Specification Reserved
Processor Manufacturer Intel
Processor ID c3060300fffbebbf
Processor Version Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 3500MHz
It also seems odd its showing your max speed as 3.8 when it should be 3.9 in turbo boost - https://ark.intel.com/products/80811/Intel-Core-i5-4690K-Processor-6M-Cache-up-to-3_90-GHz

either our report is wrong or there is something odd going on with bios settings.
 

Colif

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The report gets info from the windows debugger, so its only reporting what system told it. Something odd if Windows is saying its running at 1 speed and CPU is actually running another,
 

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