Kernel power 41 (63) error

Jul 22, 2018
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0
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Hi, I know how there are already some threads about this error but it seems like nothing is fixing it.
This error occurs during gaming (with games like Warframe, Dark Souls, etc), the PC restarts without any particular reason, then it shows the "windows did not shut down succesfully" error.
In the logbook the error is:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2018-07-22T12:53:47.504412200Z

EventRecordID 527524

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer PC-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

(xml):
XML:
  - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>2</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2018-07-22T12:53:47.504412200Z" /> 
  <EventRecordID>527524</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>PC-PC</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">false</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  </EventData>
  </Event>

- I tried testing the RAM with memtest86, i have 2x Kingston HyperX Fury DDR-III (4 GB), and one of them works properly with zero errors after 2 passes, with the other one instead the screen does not turn on saying "no signal detected" but the pc runs. (screen= Asus VS247HR, 23.6"/59.9 cm)
(Of course I could not try the memtest86 with this RAM because the screen was completely off.)

So i tried using the PC with only the "good" RAM (so 4 GB only) and it gave me the same error Kernel 41 (63) during gaming

- I tried checking my cpu with the BIOS and it says that the voltage is 1.016 V (my cpu= AMD FX-8350, 4GHz, Socket AM3 +) (I don't know if this voltage can cause any problem).
- I did every BIOS and graphic card driver update
- The temperatures are: graphic card: max 40 °C cpu: max 45 °C motherboard: tmpin0 max 28° C, tmpin1 max 46° C, tmpin2 max 32° C.

- I could not try another psu yet

List of all pieces:
WD WD10EZEX Hard Disk, 1 TB, 7200 RPM, SATA 6 GB/s, 64 MB Cache, 3.5"
Cooler Master B500 500W' RS500-ACABB1-EU
Msi GTX 970 GAMING Graphic Card 4G, 4 GB GDDR5, PCIe
MSI Mod SoAM3+ 970 Gaming 7693-040R Motherboard
2x Kingston HyperX Fury DDR-III (4 GB)
AMD FX-8350, 4GHz, Socket AM3 +

So after all these tries I don't know what causes the problem, I hope someone can help me with this problem.
(I don't know if this is the right place to put this thread)

Thanks in advance


 
Jul 22, 2018
2
0
10


Thanks for your answer, I'll try to change it as fast as I can cause it's the only thing I still need to check
What about the Ram issue? Should I change them?