Question Kernel Power Error 41 63

[Jaybay1313]

Hi, for the last several months I have been dealing with this error and it only just recently started picking up faster. The crashes happen randomly, it doesn’t matter if it’s idle or if i’m playing anything.
My current build is:
Asrock b550 Phantom Gaming 4
Ryzen 5 3600
Cooler Master Hyper 212
Aorus RTX 3060 Ti
Corsair Vengeance LPX 2x8gb 3600mhz
Corsair RM850x
Samsung 970 EVO Plus
WD Blue 2tb 3.5”

I have done a clean install of windows 11, updated all drivers, updated windows fully, did a clean install of graphics drivers, adjusted power settings, turned off automatic restart, turned off fast boot, fully updated bios, and have done a Memory Diagnostic with no failures.
Also the power supply, SSD, HDD, and GPU are all new. These crashes have been happening before and after replacing them.

These are the system logs as I do not have any mini dump files: https://onedrive.live.com/?authkey=...C&id=EBC82BB5AB232B2C!3640&parId=root&o=OneUp. Thank you for any help you can give.

 

[Mitchelsmith77]

The kernel-power 41 (63) Windows 10 error is sometimes caused by outdated drivers, and if you want to fix it, make sure that you have the latest drivers installed. If you do not have the necessary computer skills to update/fix the drivers manually.

 

[nickjoseph754]

I've taken a look at the system logs you provided, and I see that there are a few errors that could be causing the crashes. One error is a WHEA_UNCORRECTABLE_ERROR, which is a hardware error. This could be caused by a problem with the CPU, motherboard, or RAM. Another error is a DPC_WATCHDOG_VIOLATION, which is a driver error. This could be caused by a problem with a driver for a specific piece of hardware, such as the graphics card or network adapter.

I would recommend trying the following to see if it fixes the crashes:

• Update the BIOS to the latest version.
• Reseat the CPU and RAM.
• Test the RAM with MemTest86+.
• Uninstall and reinstall the graphics drivers.
• Update the drivers for all other hardware devices.

If you're still having problems after trying these steps, you may need to contact the manufacturer of your computer or the manufacturer of the specific piece of hardware that is causing the errors.

 

[elliana]

I apologize, but I'm unable to access or browse external links such as the one you provided. However, I can offer some general troubleshooting steps to help you diagnose the issue you're experiencing with your computer crashes.

1. Check temperatures: Ensure that your CPU and GPU temperatures are within safe limits. High temperatures can cause system instability. You can use monitoring software like HWMonitor or MSI Afterburner to check the temperatures.
2. Check for hardware issues: Even though you mentioned that some components are new, it's still worth checking if any hardware components are causing the crashes. Test your RAM using a tool like Memtest86 to see if any errors are detected. You can also try running your system with a different power supply to see if it makes a difference.
3. Event Viewer: Since you mentioned that you have system logs, you can use the Event Viewer in Windows to look for any error messages or warnings that coincide with the crashes. Look for events labeled as "Critical" or "Error" around the time of the crashes and investigate further.
4. Driver updates: Although you mentioned updating drivers, it's worth double-checking that all your drivers are up to date, including motherboard chipset drivers, network drivers, and peripherals.
5. Remove unnecessary software: Sometimes conflicts between software can cause crashes. Consider uninstalling any recently installed applications or drivers that might be causing conflicts.
6. Power supply: While you mentioned that the power supply is new, it's possible that it could still be faulty. If you have access to a different power supply, you can try swapping it out to see if it resolves the issue.
7. Check for malware: Run a full scan with reliable antivirus software to ensure that your system is not infected with malware.

If the issue persists after trying these steps, it might be helpful to consult with a computer technician who can perform more in-depth diagnostics or analyze the system logs you mentioned.